Client Systems & Access Management Administrator

Job Description

Job Description

Description:

Padgett Law Group (PLG) is an elite, full service creditors' rights law firm with practices in Florida, Georgia, Tennessee, Arkansas, Texas, Ohio, Indiana, Pennsylvania, Mississippi, Alabama, New Jersey, Kentucky, and Illinois. Additionally, PLG offers national bankruptcy, replevin, and loss mitigation services. The firm’s practice provides exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors and other financial services industry stakeholders. Leveraging technology in our partnerships with forward-thinking clients gives PLG the ability to focus on the aggressive management and processing of delinquent or under performing loans, providing our clients with an edge when curing or resolving these complex legal matters. In 2019, PLG was recognized by The M Report , a leading default services industry publication, as a Top 25 Company to Work For.

?At Padgett Law Group, our mission is simple: to attract and retain the most talented individuals within our industry while delivering high-quality legal services to our clients. We understand our crucial role as our clients strive to provide an ethical and empathetic experience. We contribute to that through our long-standing and recognizable firm culture that is visible during every interaction with PLG—and amongst ourselves. At PLG, we stand on our decades-long tradition of merit, respect, hard work, and excellent results, and we use that foundation for every service we provide. As a firm, we believe that our mission can only be truly realized through investment in our core values of People, Precision, and Performance.

At Padgett Law Group, we're not just looking for talented employees to join our growing team. We're looking for leaders who cultivate those around them and contribute to our path forward; we're looking for individuals who appreciate our culture and commit to our shared goals; we're looking for people who want to be more than employees, processors, or paper pushers.

Our vision is to build the most compelling law firm that is home to the industry’s best talent, as we are today and as we grow in the future.

What’s in it for you? Padgett Law Group believes in investing in our employees and ensuring that they have all the resources necessary to succeed - including a competitive, comprehensive, and valuable benefits package. As a full-time PLG employee, you will receive:

· 4 weeks of PTO from day one (which increases with tenure)

· Paid Parental and Grandparent Leave

· 7 Paid Company Holidays and your birthday off every year

· Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more

· Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program

· 401k (with company match)

· Extensive Training and Development Opportunities

· Flexible work schedules including in-office, hybrid, and remote working capabilities

And more!

The Client Systems & Access Management Administrator is responsible for the centralized management, administration, and governance of user access across all client-required systems and portals. This role ensures timely and secure provisioning, modification, and removal of system access for employees, while maintaining compliance with client, security, and regulatory requirements. The role serves as the primary point of accountability for client system access and supports the firm’s operational efficiency, risk mitigation, and client satisfaction.

Key Responsibilities

• Serve as the primary administrator or coordination point for 25+ client systems and portals
• Provision, modify, and deprovision user access for onboarding, role changes, and offboarding
• Coordinate with clients to request, update, and validate system access for employees
• Maintain accurate records of user access, permissions, and approvals across all systems
• Ensure timely removal of access to mitigate security and compliance risk
• Develop, document, and enforce standardized access management procedures
• Support audits, access reviews, and client compliance requirements
• Act as liaison between Operations, Technical Development, HR, and clients
• Assist with escalations related to delayed or incorrect access

Knowledge, Skills & Abilities

• Strong understanding of access control
• Excellent organizational and documentation skills
• Ability to manage high-volume, time-sensitive requests
• Strong written and verbal communication skills
• High attention to detail and discretion with sensitive information

Preferred Qualifications

• Experience managing access across multiple third-party systems
• Background in IT operations or system administration
• Experience in legal or other regulated industries preferred
• Familiarity with large-scale onboarding/offboarding processes