Strategic Account Manager

Strategic Account Manager

The Strategic Account Manager is responsible for driving revenue growth by developing and managing relationships with municipal water agencies, contractors, and engineering firms. This role focuses on selling The Colt Group's specialized pipeline services, including hot tapping, line stopping, valve insertion, and other critical infrastructure interventions. The ideal candidate is a self-motivated sales professional with strong technical aptitude, capable of educating customers on safe, cost-effective solutions to maintain and repair water systems without service interruptions.

The Strategic Account Manager will:

• Identify, target, and develop new business opportunities within municipal water departments, utilities, and contractors
• Promote and sell The Colt Group's services: hot taps, line stops, valve insertion and pipeline interventions, engineered solutions for complex repairs
• Build and maintain a robust pipeline of projects and opportunities within assigned territory
• Conduct site visits, customer meetings, and field consultations
• Establish long-term relationships with decision-makers including public works directors, engineers, and project managers
• Serve as a trusted advisor on pipeline maintenance and repair strategies
• Follow up on leads, quotes, and project opportunities to ensure conversion and customer satisfaction
• Collaborate with operations and engineering teams to develop solutions and accurate job estimates
• Interpret plans, specifications, and project requirements
• Assist customers in selecting the most efficient and cost-effective service solutions
• Manage assigned territory to achieve or exceed sales targets
• Maintain CRM records of customer interactions, opportunities, and forecasts
• Monitor market trends, competitor activity, and new project bidding opportunities
• Work closely with internal operations to support scheduling, execution, and successful project completion
• Ensure clear communication between customers and field teams
• Help resolve customer issues quickly and professionally
• Other job duties as assigned

Skills/Knowledge/Abilities:

• Relationship-driven sales approach
• Technical problem solving
• Strong organizational and time management skills
• Resilience and persistence in a long sales cycle environment
• Ability to pass a drug & alcohol test and background check in compliance with our safety program

Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.