Host / Hostess | Chase Field

Levy Sector Job Posting

Pay Rate: $16.00/hr + Tip Eligible

Location: Chase Field Phoenix, AZ

Schedule: No two weeks look the same at Chase Field and that's part of the excitement! We support MLB games, concerts, and special events, this position requires flexibility. You can expect a mix of evenings, weekends, holidays, and event driven shifts throughout the year.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Job Summary

Step into the world of hospitality at Chase Field and join the Premium Clubs Team. As a Premium Clubs Team member you will be an essential part of delivering excellent service to guests during the exciting events hosted at Chase Field, home of the Arizona Diamondbacks. If you are passionate about providing top-notch hospitality in a dynamic environment this is your chance to contribute to memorable experiences for our guests.

• Greet guests in friendly and welcoming manner; ensure a welcoming atmosphere at all times.
• Provide exceptional, friendly, and courteous service to guests.
• Manage reservations, ensuring accurate guest information including special requests.
• Provide accurate wait time estimates to guests; taking consideration of availability and guest preference.
• Escort guests to designated tables in professional and courteous manner.
• Communicates effectively between front-of-house and back-of-house staff to manage seating.
• Effectively relay seating assignments and guest details to the servers.
• Communicate regularly to server team to ensure smooth and efficient operations.
• Handle guest concerns and complaints in a professional and courteous manner; collaborate with supervisory staff to address issues that may arise.
• Ensure work area remains clean, organized, and compliant with safety and sanitation requirements.
• Completes opening and closing duties including cleaning tasks, setup, preparation in assigned area, daily and monthly inventory.
• Collaborate with FOH and BOH team to promote a positive environment, smooth operations and timely service.
• May assist with inventory, re-stocking item, and other restaurant duties.
• Interact with guests in friendly and professional manner, resolving any complaints or concerns promptly; escalate guest concerns to Supervisor when necessary.
• Performs other duties as assigned.

Required Skills

• Excellent customer service skills; ability to interact professionally and effectively.
• Ability to multi-task in a fast-paced environment.
• Knowledge of food safety regulations, best practices, and sanitation requirements.
• This position may require the following valid certifications; ServSafe Alcohol Certification, and Maricopa County approved Food Handler certification.
• Flexibility to work evenings, weekends, and holidays as required for stadium events.

Qualifications

• Previous experience in the restaurant and/or sports entertainment industry
• Previous Host/Hostess experience preferred.

Physical Demands

• Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.
• Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
• Exposure to heat, steam, and cold temperatures within the kitchen environment.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, stoop, and kneel as needed.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details:

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program