Customer Relations Representative - State Farm Agent Team Member

Role Description As a Customer Relations Representative – State Farm Agent Team Member for Jordan Tracey – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Benefits Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training and development Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long‑lasting customer relations. Qualifications Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience managing client relationships preferred. Interest in marketing products and services based on customer needs. Excellent communication skills – written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer. Compensation: $50,000.00 - $70,000.00 per year Seeking Currently Licensed Applicants Only Applicants must currently hold an active license. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Royal Oak. Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr