Remote Call Center Manager — Lead Operations & Quality
$75k - $90kMaximus
- Remote job
Maximus seeks a Call Center Manager to oversee the daily operations of a remote call center team supporting the OPM FEHB program. You will drive performance, ensure policy compliance, and lead staff training across multiple programs. The role requires experience supervising remote teams, workforce management, and telephony tools, plus U.S. citizenship and the ability to pass a federal background check. Salary: $75,000–$90,000 per year. #J-18808-Ljbffr Maximus
- Maximus is seeking a Call Center Manager to oversee daily operations of a remote call center team supporting the OPM - FEHB program. You will drive performance metrics, training, policy adherence, and quality improvements while managing remote staff and ensuring compliance...Remote jobQuality
- ...Managing day-to-day operations of a remote call center, the full-time Call Center Operations Manager will oversee staff safety, operational efficiency, and service quality while supporting a team of 500 to 1,000 agents and professionals. Key responsibilities Oversee call...Remote workQualityFull timeWork experience placementWork at office
- ...Call Center Operations Manager MCI is one of the fastest-growing tech-enabled business... ...by both on-site and remote agents, leveraging advanced... ...globally expanding, industry-leading organization. We're seeking... ...for ensuring call quality from start to finish, and pro...Remote workQualityFull timeTemporary workCasual workWork at officeLocal area
- ...USA, with a strong call center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization. We'... ...Center Operations Manager to support both... ...responsible for ensuring call quality from start to finish...Remote workQualityFull timeContract workTemporary workCasual workWork at officeLocal area
- Colorado 811 is seeking a Call Center Supervisor to lead a 24/7 frontline team in Colorado. You will coach Agents and Team Leads, oversee... ...against KPIs. You will coordinate staffing, manage escalations, and ensure quality and compliance through QA processes. You will partner...Remote jobQuality
- Gainwell Technologies is seeking a Call Center Manager to lead California's Medi-Cal customer service operations. You will supervise a team of... ..., ensuring service levels and quality while complying with regulatory requirements. Primarily remote with optional onsite reporting...Remote jobQuality
$145.4k - $242.3k
...products, and services that make quality care more accessible and... ...IT Incident & Platform Operations Manager to lead critical platform operations... ...enterprise operational command-center activities.Experience... ...Physical RequirementsHybrid or remote work arrangement based on...Remote workQualityFull time$50k - $60k
Operations Manager - Commercial & Public Sector Clients Full‑... ...the performance of the call center. Position Overview... ...preferred. Responsibilities Lead a team of 5‑10 call... ..., efficiency, and quality assurance targets.... ...client business. Manage remote employees as needed....Remote workQualityFull timeWork experience placementWork at officeLocal areaShift work- ...options that include: Remote hiring will be... ...closely with engineering, operations, and business stakeholders... ..., improves knowledge quality and self-service adoption... ...spanning Incident Management, Major Incident Management... ...portfolio. Lead product backlog and feature...Remote workQualityFlexible hours
$35 - $60 per hour
Lead Project Manager for Tech & Operations Lead Project Manager for Tech & Operations 1 week ago Be among the first... ...development, project management, quality assurance, and related processes. Possesses... ...and Miami Metro areas; however, remote applicants will also be considered....Remote workQualityFull timeContract workFor contractorsFlexible hours- MasTec, Inc. is seeking a Lead Field Technician to oversee field operations in the absence of supervision and to lead remote markets. You will coordinate training, safety, quality, and daily activities to ensure... ...with office staff and management to expand service lines...Remote jobQualityWork at office
$126.3k - $173.7k
...options that include: Remote hiring will be preferred... ...with engineering, operations, and business stakeholders... ..., improves knowledge quality and self‑service... ...portfolio spanning Incident Management, Major Incident... ...Operations portfolio. Lead product backlog and feature...Remote workQualityWeekly payFull timeTemporary workWork at officeWork from homeHome officeFlexible hours$127k - $172k
...This isn't a quota-and-coast Call Center Manager job; Industrial Partners... ...tight-knit team A keen eye for quality and consistency in your output... ...decisions so CA and remote teammates stay equally in the... ...loop. Money matters, so we lead with $127,000 - $172,000; then...Remote workQualityFreelance- Lead Program Manager, Strategic Operations & Organizational Effectiveness Full-time Salary Range: 121,400.00-20... ...globally for innovation, performance and quality. Sandisk has two facilities... ...California, Colorado, New York or remote jobs that can be performed in California...Remote workQualityFull timeTemporary workWork at officeFlexible hoursShift work
$85 per hour
...Remote Medical Answering Service Call Center Manager Remote · US Only Full-time Daily Drop — Subscriber... ...provides day-to-day leadership and operational oversight for Team Leads, ensuring effective workflow... ...role partners closely with Quality Assurance (QA), Performance...Remote workQualityFull timeCasual workWork at officeFlexible hours- ...Call Center Manager Position Summary The Call Center Manager is responsible for leading and optimizing the call center's operations to deliver exceptional customer experiences... ...Leader and is remote Primary Duties and Responsibilities... ...Reporting. Optimize Quality Assurance best...Remote workQualityWork at office
- ...Call Center Manager The Call Center Manager is responsible... ...coordination, performance, and operational effectiveness of the... ...processes, staffing, quality assurance, and... ...Center Manager will lead and support VA staff,... ...Experience managing remote, virtual, or VA-based...Remote workQualityWork at office
- ...Join Vacatia and Lead the Future of Owner Experience... ..., and stay. As a Call Center Manager, you’ll play a key... ...environment, knows how to turn operational data into action, and... ...and service quality, and partner across the... .... This role is remote within the United States...Remote workQualityWork at officeShift work
- ...USA, with a strong call center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization.... ...Experienced Client Services Manager to manage client... ...possess the below qualities: Associate Degree...Remote workQuality
- ...USA, with a strong call center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization. We... ...Call Center Manager to oversee operations... ...should possess the below qualities: ~ Bachelor’s...Remote workQualityFull timeContract workTemporary workCasual workWork at officeLocal area
$60k - $80k
...deliver maximum value and impact. Lead the Way is our rallying cry at Acentra... ...Acentra Health is looking for a Call Center, Manager to join our growing team. Job Summary... ...pivotal in overseeing day-to-day operations, ensuring high-quality customer service and administrative...Remote workQualityContract workLocal areaMonday to FridayAfternoon shiftWeekday work$100k - $130k
...Description Call Center Manager Full-time Omaha, NE, US Exclusive... ...Call Center Manager You will lead and scale a fully remote call center operation, driving operational... ...compliance with company policies and quality standards across all operations...Remote workQualityFull time- ...nlich.Das bringst Du mit: Mehrjährige Berufserfahrung im Bereich Quality Assurance sowie nachweisbare Erfahrung in der Führung oder... ...und Aktivitäten teil, diese finden regelmäßig vor Ort, aber auch remote statt.Entwicklung: Unsere Inhouse-Academy und unser Portfolio aus...Remote workQualityFull time
- ...Experienced Call Center Manager MCI is one of the fastest-... ...center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization. We are... ...possess the below qualities: ~ Bachelor's degree...Remote workQualityFull timeTemporary workCasual workWork at officeLocal area
$74.69k - $97k
...The Call Center Knowledge Management Manager (Immigration Services) is responsible... ...scripts, FAQs, and other operational support documentation.... ...Ensure all content meets best quality standards, federal requirements... ...working conditions: Remote work : Work in a way that...Remote workQualityFull timeContract workWork at officeLocal areaWork from homeFlexible hours- ...USA, with a strong call center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization. We... ...delivery. Manage workforce planning,... ...should possess the below qualities: ~ Bachelor’s degree...Remote workQualityFull timeContract workTemporary workCasual workWork at officeLocal area
- ...Call Center Customer Service Manager MCI is one of the fastest-growing... ...center footprint and operations that extend across... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization. We... ...for ensuring call quality from start to finish...Remote workQualityFull timeTemporary workCasual workWork at officeShift work
- ...population. This includes utilization management, patient advocacy, and monitoring quality indicators to demonstrate outcomes... ...reimbursement accuracy.The Team Lead of On-site UM is responsible for... ...administrative compliance. Unlike remote roles, this position relies heavily...Remote workQualityFull timeImmediate startShift work
- ...USA, with a strong call center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization. We... ...Customer Service Manager to lead a team of supervisors... ...for ensuring call quality from start to finish...Remote workQualityFull timeContract workTemporary workCasual workWork at officeLocal areaShift work
- ...USA, with a strong call center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization. We... ...delivery. Manage workforce planning,... ...should possess the below qualities: ~ Bachelor’s degree...Remote workQualityFull timeContract workTemporary workCasual workWork at officeLocal area
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