AR Specialist

Join Helix Traffic Solutions - Traffic Control for a Safer Tomorrow

About Helix Traffic Solutions

We're not just placing cones-we're rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely.

About Superior Traffic Control

Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state.

Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike.

Our services and capabilities include:

• Traffic control equipment and accessories available for subcontract, rental, or purchase
• An in-house sign fabrication shop producing MUTCD-compliant and specialty signage
• Expert guidance on proper signage use to ensure full regulatory compliance
• Traffic control services for construction sites and special events of all sizes
• End-to-end support for events, including planning, installation, and on-site management

With branch locations in Memphis, Nashville, Knoxville, and Chattanooga , Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas -ensuring timely, reliable support when and where it's needed.

Why Work with Helix & Superior Traffic Control?

We're a people-first organization with a mission centered on safety, service, and reliability. When you join Superior Traffic Control, you become part of a responsive regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You'll find:

• A strong culture of safety, professionalism, and accountability
• Hands-on work supporting both roadway safety and high-profile events
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong local presence

What to Expect

Our work is fast-paced, hands-on, and essential. Every role at Superior Traffic Control plays a vital part in keeping roadways and events safe, compliant, and running smoothly across the Southeast. If you're dependable, safety-focused, and looking for a career with purpose, we'd be proud to have you on our team.

The AR Specialist plays a pivotal role in receivables account management and customer relations. This is a hands-on role that involves day-to-day interactions with customers and internal stakeholders. The Accounts Receivable Specialist directly works and supports the Accounts Receivable Manager to maintain compliance, streamline processes, and support the financial health of the organization. In addition to account monitoring and customer relations, the Accounts Receivable Specialist focuses on achieving KPI's and improve client satisfaction.

Essential Duties and Responsibilities:
• Regularly monitor customer accounts to determine financial health
• Actively communicates with customers by phone and email to discuss account status and collect past due balances
• Works closely with colleagues to determine billing discrepancies and solutions
• Maintains tracking report relating to assigned accounts on the customer and invoice levels
• Maintains accurate notes in Sage regarding invoice balances
• Applies payments and processes credit cards transactions
• Evaluates new customer credit history and provides summary to Accounts Receivable Manager to determine creditworthiness
• Completes other duties assigned by Accounts Receivable Manger or Director of Finance to support company objectives

Education, Skills, and Experience:
• Associates degree with 5+ years of experience in billing or accounts receivable department with business-to-business interaction.
• Experience with high-volume transaction teams preferred
• Strong attention to detail with excellent analytical thinking skills
• Exceptional organizational skills with the ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
• Proven discretion and professionalism in handling sensitive information.
• Proficient in Microsoft Office Suite, specifically Excel (using formulas), Outlook and Teams.
• Professional written and verbal communication skills.
• Self-motivated with the ability to cross function with other teams and contribute to a positive working environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
• Regularly required to verbally communicate, listen, and give presentations as needed.
• Some walking and standing relate to interaction with other guests and employees.

Working Environment:
• General office environment: Works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.

Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.