Homeless Services Supervisor & Staff Development

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Homebase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, referrals and varied workshops that can help individuals who are at risk of homelessness.

STATEMENT OF THE JOB

Develop, plan and implement workshops and groups for participant skill enhancement. Provide individual and team supervision. Onboard staff including new staff program orientation and training. Monitor staff performance; conduct performance appraisals. Perform tasks related to agency and contractual compliance and accountability. Ensure funding source quality assurance reports are complete; assist in preparing reports for the funding source Assure household financial assistance funds are utilized according to standards. Perform tasks related to crisis intervention; review, prepare and investigate participant incidents and complete related reports.

QUALIFICATIONS

• Supervisor I) MSW, MA/MS degree in related field or BA degree with three or more years’ experience in providing direct services to homeless individuals/families, or at-risk populations who are defined as vulnerable adults, families and youth, including but not limited to, those with a history of or involvement with child welfare, addiction, physical or emotional issues, unemployed/under-employed
• Supervisor II) MSW preferred or Master Degree in related field required

Experience in supervisory or managerial experience for a social service program preferred. Experience in housing and public benefits preferred. Bilingual skills (Spanish) a plus Ability to work flexible hours, including weekends, evenings according to the needs of program operation. Able to conduct home/field visits and travel throughout the five boroughs as needed. Ability to lift up to 10 lbs

BENEFITS:

We offer competitive salary and excellent benefits including: Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually) Medical, Dental Vision Retirement Savings with Agency Match Transit Flexible Spending Account Life insurance Public Loan Forgiveness Qualified Employer Training Series and other additional voluntary benefits. For more information on our organization, please visit our website at:

EOE/AA.

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