Executive Director

SchertZ Family YMCA Executive Director

Position title: Executive Director, Schertz Family YMCA Location: Schertz, Texas Employment status: Full-time, Exempt

The Executive Director of the Schertz Family YMCA will provide mission-focused leadership, advancing community impact, membership growth, program quality, staff development, external partnerships/collaborations, philanthropy, and operational excellence. This leader will build strong relationships with members, staff, volunteers, donors, community partners, and public stakeholders while ensuring a welcoming, safe, and financially sustainable YMCA.

Candidate Profile

Mission Alignment and Leadership Characteristics:

The successful candidate will be a collaborative, visible, and results-oriented leader who demonstrates a deep commitment to the YMCA mission. They will combine sound business judgment with strong relationship-building skills and a genuine ability to connect with staff, members, families, volunteers, and community partners.

Core Leadership Characteristics Include:

1. Mission-driven and values-centered professional with previous non-profit leadership experience
2. Ability to connect with Schertz elected officials and community partners
   • Because community connection and local credibility are important for this role, the ideal candidate will bring a demonstrated understanding of the Schertz-Cibolo-Universal City area and surrounding northeast San Antonio communities, including the needs, assets, demographics, and opportunities shaping the region.
   • Strong candidates may have established relationships with local schools, municipalities, businesses, nonprofit organizations, faith communities, civic groups, and community leaders.
   • We particularly value a leader who is prepared to be highly visible, actively engaged, and invested in building long-term trust within the communities served by the Schertz Family YMCA.
3. Skilled at building trust and navigating diverse stakeholder needs
4. Comfortable making decisions, setting expectations, and following through
5. Financially literate and accountable for performance outcomes
6. Inclusive leader who builds belonging across staff, members, and community
7. Resilient, adaptable, and effective during change

Position Summary

The Branch Executive Director directs the overall operations of the designated YMCA branch. This position is responsible for implementing the operations strategy to reach the annual strategic and fiscal objectives. The Branch Executive Director works to position the Y as a community leader in the areas of Youth Development, Healthy Living, and Social Responsibility. The Branch Executive Director accomplishes these objectives through three main areas of focus: Branch Operations, Staff Development, and Community Development.

Essential Functions

Branch Operations

1. Models the 5 Voice Attributes of Welcoming, Nurturing, Genuine, Determined, and Hopeful as a guide for staff and member engagement.
2. Emulates the cause-driven leader on duty practices at all times.
3. Develops, manages, and achieves the annual operating budget for the branch.
4. Implements strategies to grow membership and program enrollment through successful marketing campaigns, high quality programs, and member engagement.
5. Seeks continuous improvement to identify more efficient operating practices, in partnership with Y Support Center leadership.
6. Demonstrates a high level of fiscal competence through accurate budget forecasting and variance reporting.
7. Ensures that the member experience is at the center of everything we do.
8. Creates a culture of inclusion to ensure the mission of the Y is upheld, diversity is valued, and all are welcome.
9. Maintains a clean, safe facility that lends itself to an excellent member experience.

Staff Development

1. Supervises, coaches, and manages the performance of Y branch staff according to all relevant YMCA policies, procedures, and applicable employment laws.
2. Develops and promotes a member-focused staff culture based on relationship-building, active listening, and member engagement.
3. Ensures that all Y policies and procedures are adhered to within the branch.
4. Coaches staff performance, completes timely performance evaluations of eligible staff, and ensures that payroll information is accurate and submitted on a timely basis.
5. Develops, implements, and maintains personal staff development and recognition plans for staff in partnership with the Staff Development team.

Community Development

1. Serves as the YMCA's lead community representative for the branch, maintaining a visible and active presence in the community and positioning the YMCA as a trusted community partner and resource.
2. Develops and maintains strong relationships with city and civic leaders, schools, businesses, nonprofit and faith-based organizations, community groups, and other key stakeholders. Actively participates in community meetings, events, coalitions, and other opportunities that strengthen relationships and increase awareness of the YMCA's mission and impact.
3. Identifies community needs and opportunities and develops strategic partnerships that align with the YMCA's mission and strategic priorities, expand the YMCA's reach and impact, and create new opportunities to serve the community.
4. Leads the branch's Annual One Y Campaign by developing and executing strategies to engage community leaders, corporations, members, staff, and volunteers in philanthropic support of the YMCA. Partners with the Philanthropy Department to leverage resources, best practices, and support to achieve fundraising goals and strengthen donor relationships.
5. Establishes and achieves goals for special events, grants, sponsorships, and other community-based resource development opportunities in collaboration with appropriate YMCA departments.
6. Develops and maintains strong relationships with funders and community partners and ensures timely and accurate completion of all required reports, documentation, and other commitments associated with funding agreements, including the City of San Antonio, United Way, and similar agencies.

General

1. Maintains facility, equipment, and vehicles according to State and Federal regulations and YMCA standards.
2. Upholds preventative maintenance plans
3. Ensures staff training is completed and safety drills are performed on the facility emergency action plan.
4. Monitors and controls systems, practices, and training opportunities related to risk management and safety for participants/staff, especially child abuse prevention/neglect, and reporting procedures.
5. Participates in cabinet work and other special projects/assignments as needed.
6. Any other duties as required by supervisor.

Qualifications

1. The Executive Director must understand the basic concept of non-profit management and the utilization of volunteers and staff to attain both strategic and operational goals.
2. Commitment to the mission and core values of the YMCA of Greater San Antonio, as well as implementation of these values in all daily work activity is a necessity in this leadership role.
3. Bachelor's Degree is strongly preferred.
4. Minimum of 5 years operations experience with at least 3 years in a supervisory role.
5. Must possess high levels of self-motivation and proven leadership abilities.
6. This position requires a demonstrated history of leadership in the areas of volunteer and staff development, budget and fiscal management, financial development, community development and strategic planning.
7. Ability to delegate appropriate responsibilities involved in day-to-day operations is essential.
8. Employee must have excellent verbal and written communication skills, and have working knowledge of Microsoft Office and Gmail.
9. Must be able to understand software systems, or be able to learn within 60 days of hire date.
10. Certifications required within the first month of hire: Redwoods Bloodborne Pathogens, Defensive Driving, and Hazardous Communications
11. Certifications required within the first 60 days of hire: CPR Pro and First Aid. If working at a location with a pool, must also complete O2 certification
12. A Texas Driver's license is required as well as the ability to drive to various locations within the greater San Antonio metropolitan area.
13. YMCA Multi-Team or Branch Leader certification preferred.

Working Conditions

1. Work is performed in a fast-paced office environment that requires attending meetings at different off-site locations.
2. Employee must be able to drive to multiple appointments in a day.
3. Visual acuity is required for reading computer screens and/or documents and making changes as necessary/required.
4. Job requires high levels of alertness and concentration. This position requires analytical abilities and multitasking in order to identify problems and recommend solutions.
5. Job requires accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative in order to work within deadlines.