Marketing Technology Coordinator

Marketing Technology CoordinatorAdvenir Azora is looking for a Marketing Technology Coordinator to own our property technology ecosystem after launch. You'll be the operational steward for the platforms our marketing, leasing, and operations teams rely on every day, including EliseAI, Tour24, SOCi, and the marketing side of Entrata. That means configuring and administering them, keeping integrations healthy, supporting users, and driving adoption across our portfolio. This role reports to the Chief Marketing Officer and works closely with Operations, Marketing, IT, Revenue Management, property teams, and technology vendors.Platform AdministrationServe as system administrator for assigned PropTech platforms, managing configuration standards, property setup, user access, roles, permissions, templates, and routing rulesAdminister Entrata's marketing capabilities and related integrations, simplifying workflows while protecting data integrityMaintain inventories of platforms, integrations, licenses, configurations, and vendor contactsFollow change-control, access-review, privacy, and security practices in partnership with ITImplementations and IntegrationsLead technical implementation and onboarding for new platforms across acquisitions, lease-ups, and stabilized communitiesTranslate business requirements into configuration plans, test scripts, schedules, and cutover checklistsConfigure and validate lead routing, source attribution, feeds, APIs, webhooks, SSO, and phone/chat/tour connectionsSet up UTM parameters, tracking codes, and vanity phone numbers to support accurate attribution and reportingOwn system and integration testing, facilitate user acceptance testing, and manage post-launch stabilizationSupport and AdoptionProvide tiered user support: triage issues, reproduce defects, manage vendor escalations, and confirm resolutionManage PropTech support tickets through our internal support portalMonitor system health, including failed feeds, broken routing, and permission issues, and fix root causesBuild and maintain SOPs, knowledge articles, and training materialsPartner with Learning and Development to deliver role-based training and office hoursReport monthly and quarterly on implementations, support volume, resolution time, integration health, and adoptionWhat You BringHands-on experience with system configuration, permissions, data mapping, lead routing, integrations, testing, and vendor escalationMultifamily or property technology experience strongly preferredWorking knowledge of Entrata marketing capabilities preferred; familiarity with EliseAI, Tour24, SOCi, or comparable platforms is a plusAbility to turn business needs into controlled technical changes, and to explain technical issues clearly to non-technical usersStrong project management, troubleshooting, documentation, and training skillsAdvenir Azora Living is an equal opportunity employer and a drug-free workplace, committed to diversity and inclusion.Advenir Living