Event Sales Manager

Event Sales Manager

Union Square Hospitality Group (USHG) has created some of New York's most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries.

Union Square Cafe's seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California. Union Square Cafe—the flagship business that launched Union Square Hospitality Group—has been one of the country's most beloved restaurants for more than 40 years.

One of America's most beloved restaurants, Gramercy Tavern has welcomed guests to enjoy its contemporary American cuisine, warm hospitality, and unparalleled service since 1994.

Description

The Event Sales Manager of Gramercy Tavern and Union Square Cafe is responsible for the client relations and planning of successful events sold and executed by both businesses. You will collaborate closely with restaurant operators and cross-team partners to optimize guest experience, drive revenue, and maintain service integrity. Success in this role requires flexibility, a proactive mindset, operational acumen, and a keen understanding of how to maximize the experience and revenue potential across both businesses. You are a strategic thinker with exceptional communication skills, a calm and solutions-oriented mindset under pressure, loves solving problems, building long-lasting relationships, and creating positive outcomes. This position is in person only and reports directly to the Senior Event Sales Manager for Gramercy Tavern & Union Square Cafe.

What you'll do:

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
• Continuously look for ways to strengthen the event program, bringing curiosity, creativity, and a commitment to improving every day
• Build and refine systems that allow a high volume of events to run smoothly, ensuring details are clear, accurate, and well managed
• Own client relationships from first inquiry through event execution, responding promptly, preparing proposals and contracts, hosting site visits, and delivering a consistently high-quality experience
• Thoughtfully manage the event calendar to balance revenue goals with seamless logistics and exceptional guest experiences
• Serve as the voice of the client internally, ensuring alignment across teams so what is promised is exactly what is delivered - creating seamless, rave-worthy events
• Lead event planning and execution, including BEOs, timelines, vendors, on-site coordination, and internal communication, while working toward consistently meeting or exceeding financial goals

What we need from you:

• Proven leadership experience in event sales or hospitality management
• Strong communication, problem-solving, and organizational skills
• Ability to thrive under pressure while maintaining a warm, team-oriented approach
• Strategic thinking with attention to detail and a focus on guest experience
• Passion for mentorship, continuous improvement, and operational excellence
• Open availability and comfort fully working in-person across multiple locations
• A genuine passion for hospitality and creating meaningful experiences

What you'll get from us:

• Competitive pay: Annual compensation of $70,000 - $75,000 plus commission
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

*The above represents the expected salary for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.