Health Information Technician

OrthoVirginia HIM CoordinatorAt OrthoVirginia, you're part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia's largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.Join us and become part of a trusted network committed to excellence in orthopedic care.Primary Functions and Responsibilities As an HIM Coordinator, you'll play a vital role in achieving departmental and practice goals, including:Work closely with the HIM team across the state to accomplish departmental objectives effectively and efficientlyProvide excellent patient experience on the phones by assisting any way you canAbility to understand HIPAA, with the ability to release records as requestedWork to ensure compliance and work with staff for the completion of pending, unsigned and incomplete documentationMonitoring, receiving, sending, and requesting pending and completed operative notes with outside hospital systemsAddressing messages from staff and providers regarding patients, requestors, vendorsAbility to adapt to changeWorking knowledge, understanding, and completion of chart merging, chart corrections, and researching chart issuesCollaborating with revenue cycle management to provide billing and patient documents linked to requests for release of information, insurance audits and patient requestsCollaborating with our copy service on release of information, assisting patient complaints, status checks and directing requestors to the copy serviceWorking daily in EPIC work queues to complete pending messages, answering patient messages, and staff messagesWorking as a team to optimize our workflows to be efficient and effective with new solutions when necessaryDaily team support and collaboration with the HIM department to ensure completion of any outstanding tasks to enhance efficiency and quality across the teamBuilding strong relationships with providers, staff and practice managers to ensure clear and timely communication for completion of pending documentation and outstanding encountersChart analysis with the ability to review records, audit charts, data abstraction, chart corrections, and multi-taskAbility to review documents and scan into the correct patient's chartDaily monitoring and processing any imaging requests, pushing of radiology request to outside entities, normalizing any incoming imaging into the correct patients' chart and requesting images from outside facilities to be sent to us for patient careDaily monitoring and processing of the medical records work queues, fax queues, my chart requests, and patient queuesAbility to transcribe/compose letters for patients per providers and clinical team member requestsAssist providers as needed regarding medical records, correspondence for requests, and ROIAbide by Federal laws, Rules, and Regulations surrounding PHI, HIPAA, release of information, confidentiality and protection of patient recordsWillingness to cross-train and work across the department to assist othersWorking diligently as a Team player and completing other tasks as assignedKnowledge, Skills, and Abilities:Strong oral and written communication skillsExceptional organizational and time management abilitiesAbility to work independently with effective decision-making and problem-solving skillsProficient in engaging with coworkers and all organizational levelsHigh proficiency in Microsoft Office SuiteProficiency in SharePoint and outlookHigh proficiency with electronic health record systems, EPICFlexible, resourceful, and a proactive troubleshooterDetail-oriented with excellent follow-through, working on multiple tasks simultaneously, and setting priorities effectivelyCompensation Range for this position:$17.98 - $26.97Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.This organization participates in e-Verify. Esta organización participa en e-Verify.