AI-Driven Workforce & Analytics Lead
Guitar Center
Guitar Center Inc. is seeking a Workforce Manager to oversee workforce planning and scheduling in our call center, ensuring optimal staffing, service delivery, and sales outcomes. You will develop dashboards, analyze patterns, and lead AI-based platform adoption to boost efficiency and customer experience. The role requires omni-channel WFM experience and strong analytics; you will partner with Sales, Operations and leadership to translate insights into action and drive performance across #J-18808-Ljbffr Guitar Center
Vacancy posted 3 days ago
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