Strategic Account Manager New York, NY

Amplitude is an AI analytics platform that helps companies build better products and digital experiences. Mission This individual will manage a select portfolio of high-value, complex enterprise accounts, including both existing customers and new logos. They will build meaningful executive relationships, develop and execute strategic account plans, and drive ARR growth by expanding product adoption and delivering exceptional customer value. The Strategic AE must excel at navigating multi‑stakeholder environments, managing complex sales cycles, and leveraging internal and external resources to achieve measurable success. Vision with Action Balancing strategic thinking with decisive execution is foundational for an Amplitude Strat AE. It ensures they can turn bold ideas into measurable outcomes while maintaining momentum and overcoming roadblocks. This trait drives both long‑term strategy and immediate results. Quiet Confidence & Executive Presence Leads impactful conversations across all organizational levels, from C‑level executives to practitioners. Demonstrates the ability to listen actively, challenge viewpoints constructively, and influence decisions with confidence. Ownership Takes responsibility for driving outcomes and aligning resources, ensures accountability and consistently delivers results. Customer Relationships Builds trust‑based relationships with customers, internal teams, and third‑party stakeholders by consistently delivering value and prioritizing customer needs in every decision. Industry Awareness Stays ahead of industry trends and competitors while mastering Amplitude's products to position solutions effectively within accounts. Leverages curiosity to drive deeper customer engagement, uncover valuable insights, and tailor solutions that address critical business needs—often understanding customer challenges and goals better than the customers themselves. High Standards Maintains a relentless commitment to excellence in every aspect of the role—from building executive relationships to driving revenue growth—ensuring credibility and trust with customers and internal teams. Tenacity & Resilience Demonstrates persistence in navigating complex sales cycles, overcoming challenges, and maintaining focus on long‑term goals. Innovate and Simplify Transforms complex ideas into clear, compelling concepts that resonate with diverse audiences. Facilitates effective storytelling and impactful communication by aligning messages with customer values and business objectives. Consultative Selling Excels at identifying customer pain points and tailoring solutions that address critical business challenges by working backward from customers business requirements. Negotiation & Closing Demonstrates expertise in managing contract negotiations to secure mutually beneficial agreements that foster long‑term partnerships. Forecasting & Pipeline Management Proven ability to manage pipelines effectively while maintaining accurate forecasts. Operational Excellence Organization & Prioritization: Efficiently manages time, tasks, and resources to achieve goals while maintaining focus on high‑impact activities. Follow‑Up & Accountability: Ensures timely follow‑through on commitments to customers and internal teams while maintaining accountability for results. Benefits Excellent Medical, Dental and Vision insurance coverages, with 100% employer‑paid premiums for employee Medical, Dental, Vision on select plans Flexible time off, paid holidays, and more Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more Excellent Parental benefits including: 12‑20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back‑up Child Care support Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only) We’re focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™ We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world. We invest in our people. We offer mentorship programs, management training, and wellness initiatives. We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. We’re a global and fast‑growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo. Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom. #J-18808-Ljbffr AMPLITUDE