Front Desk Associate

Membership Sales Associate This role is ideal for a college or high school student who is passionate about dogs and building relationships with great dog parents. We are looking for approximately 12-15 hours of part-time work on Saturdays and Sundays. The Front Desk associate is responsible for scheduling pups, safely transporting pups between the front and back of the Scenter, and ensuring a great client experience. The position is paid hourly but has performance incentives ($5 for new customer sign-ups, 10% of product sales, and monthly bonuses for service add-ons). As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow their skillset. What You'll Do Drive membership sales by educating customers on the benefits of routine wellness care Build strong relationships with dog parents and provide outstanding customer service Promote and schedule first-time visits to introduce customers to our services Maintain a clean, organized, and professional front desk environment Ensure dog safety protocols are always followed to provide a stress-free experience for pets What We're Looking For A sales-driven mindset with a passion for helping customers make informed decisions Proactive and coachable, with a desire to learn and grow in a fast-paced environment Strong communication and people skills to engage with customers and build relationships A passion for dog wellness and safety Retail, hospitality, or membership-based sales experience is a plus Career Path & Growth At Scenthound, we believe in developing future leaders. High-performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand. Why Join Scenthound? Competitive hourly pay plus commission and performance bonuses A fast-growing company with leadership and growth opportunities A supportive team environment with ongoing training and development A chance to be part of a mission-driven company dedicated to dog wellness and safety If you are an outgoing, driven, and customer-focused individual who wants to grow with a company that makes a difference, apply today and start your career with Scenthound! Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We offer membership-based wellness services that focus on a dog's Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care. Compensation: $14.00 per hour