Support Services Project Manager / Specialist - 26-13355

Compu-Vision - IT

Job Description

Support Services Project Manager / Specialist

Location: Remote
Duration: 12 Months

Scope of Services

The Support Services Project Manager / Specialist will provide project administration, process monitoring, user support, documentation, process improvement, and reporting support for ongoing agency operations.

Key Responsibilities

Create and maintain project documentation.
Monitor established processes and workflows.
Conduct cost/benefit analyses.
Document specifications and maintain requirements tracking.
Provide day-to-day support for ongoing processes.
Evaluate existing processes and identify opportunities for improvement.
Provide support in areas required to meet agency workload demands.
Support process design, testing, implementation, and continuous improvement.

Mandatory Experience & Qualifications

Minimum 5 years of experience with Trimble Unity Construct , formerly known as eBuilder .
Experience creating new user accounts with appropriate permissions and performing account maintenance within the Trimble platform.
Experience providing general user support for Trimble Unity Construct.
Experience with project administration using Trimble Unity Construct.
Experience creating and maintaining training materials for Trimble Unity Construct, including:
- New user basic training
- Workflow training
- Administration training
- New feature training
- Process design and training
Experience providing guidance on best practices for Trimble Unity Construct.
Experience conducting design sessions and documenting requirements for new process rollouts.
Experience serving as the lead for process testing.
Experience evaluating cost management processes and applying cost management best practices using the Trimble platform.
Experience providing reporting assistance and report cleanup.
Experience creating reports, report subscriptions, and dashboards within Trimble Unity Construct.

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Vacancy posted 1 day ago

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