Credit Specialist

Job Title

Credit Specialist

Job Description

The Credit Specialist will be managing a portfolio of process focused customers and national accounts.

Responsibilities

Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.

Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs.

Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.

Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.

Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.

Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.

Support enterprise business and sales objectives through efficient performance of job responsibilities.

Qualifications

3-5 years of experience in credit management or similar roles.

Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).

Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.

Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.

Pay Range: $25.04 - $37.56

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.