Entry Level Customer Service Specialist
Ink Connect CO
At Ink Connect CO, we provide reliable and scalable customer support solutions designed to help businesses deliver consistent, high-quality customer experiences. Join Ink Connect Ink Connect is seeking a motivated, dependable, and customer-focused Entry Level Customer Service Specialist to join our team in New York, NY. This entry-level position is ideal for individuals looking to begin or grow their careers in customer service and client support. Responsibilities * Respond to customer inquiries by phone, email, and other approved communication channels.
* Provide friendly, professional, and timely assistance to customers.
* Assist customers with service requests, account questions, orders, and general information.
* Accurately document customer interactions, requests, and resolutions in company systems.
* Process customer information and service requests according to company procedures.
* Follow up on open requests to help ensure timely and effective resolution.
* Escalate complex customer concerns to supervisors or the appropriate departmen Minimum requirements:
Qualifications * High School Diploma or equivalent required.
* Previous customer service, retail, call center, or administrative experience is a plus but not required.
* Strong verbal and written communication skills.
* Friendly, professional, and customer-focused attitude.
* Strong organizational skills and attention to detail.
* Basic computer proficiency and accurate data entry skills.
* Ability to multitask and work effectively in a fast-paced environment. Benefits * Competitive base salary.
* Paid training provided.
* Immediate start available.
* Opportunities for career growth and internal advancement. REQUISITOS
Vacancy posted 9 hours ago
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