BUILDING CONCIERGE / BASIC CLEANING & EMERGENCY RESPONSE

Job Description

Job Description

BUILDING CONCIERGE / BASIC CLEANING & EMERGENCY RESPONSE

Condominium Community | Nashville, TN | Part-Time

Position Overview

Timmons Properties is seeking a Building Concierge / Basic Cleaning & Emergency Response Attendant to provide an on-site presence for a condominium community during evening and weekend hours. The position combines resident and guest assistance, basic cleaning of common areas, building monitoring, and initial response to after-hours issues and emergencies.

This position may be structured as part-time or full-time depending on the candidate’s availability and interest. Required on-site hours are Thursday, Friday, and Saturday from 6:00 PM to 2:00 AM. Additional daytime days and hours may be added for candidates interested in more hours.

Position Details

Employer: Timmons Properties

Location: Nashville, TN

Compensation: $20.00 – $25.00 per hour, based on experience

Required Schedule: Thursday, Friday, and Saturday | 6:00 PM – 2:00 AM (24 hours per week)

Optional Additional Hours: Additional daytime days and hours may be added if the candidate is interested

Employment Type: Full-time or part-time, depending on the candidate’s availability and interest

Reporting To: Community Manager

Key Responsibilities

Concierge and Front Desk Service

Provide a welcoming, professional presence at the lobby or front desk during scheduled hours

Greet and assist residents, guests, vendors, and contractors

Verify and log visitors, deliveries, and after-hours access per community policy

Receive, log, and secure packages and deliveries

Answer resident questions and direct requests to the appropriate staff or vendor

Building Monitoring and Security Awareness

Conduct routine walks of lobbies, hallways, amenity areas, garages, and grounds

Monitor cameras, access points, and common areas for unusual activity

Enforce community rules regarding amenity use, guests, noise, and quiet hours in a courteous, consistent manner

Secure doors, gates, and amenity spaces at designated times

Emergency and After-Hours Response

Serve as the initial on-site point of contact for after-hours issues such as water leaks, alarms, power outages, elevator entrapments, and lockouts

Follow established procedures and take basic containment steps only when trained and safe to do so, such as shutting off water or securing an affected area

Promptly contact 911, on-call maintenance, management, or the appropriate vendor based on the situation

Document every incident with time, location, action taken, and follow-up needed, and submit reports to management

Basic Cleaning and Common Area Upkeep

Perform basic cleaning and tidying of lobbies, hallways, elevators, restrooms, and amenity rooms during the shift

Empty trash receptacles, replace liners, and keep trash and recycling areas orderly

Reset amenity areas after resident use — furniture, tables, and equipment

Spot-clean spills, glass, and high-touch surfaces; police entrances for litter

Communication and Documentation

Maintain a clear shift log and pass along open items to the next shift or to management

Submit work orders for maintenance items observed during shifts

Distribute resident notices and community communications as directed

Safety and Compliance

Report safety hazards immediately

Follow all posted procedures, emergency plans, and equipment and chemical safety guidelines

Minimum Qualifications

High school diploma or GED preferred

Reliable transportation and dependable attendance

Ability to follow written and verbal instructions in English

Ability to pass a background check and drug screening

Valid driver’s license

Ability to work evenings, overnight hours, and weekends consistently

Comfortable working alone and making sound judgment calls under pressure

Basic computer, smartphone, and email skills for logs, work orders, and incident reports

Preferred Qualifications

1+ year in concierge, front desk, hotel night audit, security, or customer-facing service

Experience in a condominium, apartment, or hospitality environment

Familiarity with access control systems, camera systems, and fire alarm panels

Basic building systems knowledge — water shutoffs, breaker panels, elevator phones

CPR / First Aid certification (or willingness to obtain)

Physical Requirements

Lift and carry up to 40 lbs regularly

Stand, walk, bend, and climb stairs for extended periods

Work indoors and outdoors in varying weather conditions

Remain alert and responsive throughout an overnight shift

Ideal Candidate

Dependable and punctual — the community counts on this shift being covered

Calm, level-headed, and decisive in an emergency

Service-minded, discreet, and professional with residents

Self-directed and trustworthy working with minimal supervision

Comfortable balancing hospitality duties with hands-on cleaning work

Benefits

Employees regularly scheduled to work at least 32 hours per week are eligible for company benefits. The required evening schedule totals 24 hours per week; benefits would apply if added daytime hours bring the regular schedule to at least 32 hours per week. Benefit details and any waiting period will be reviewed during the interview process.

How to Apply

Apply online through our career portal inc.careerplug.com/jobs?z=&d=25&n=&t=&locale=en-US#job_filters

or submit a resume for consideration to View email address on us.fitly.work

Equal Opportunity Employer

Timmons Properties is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other protected status. All qualified applicants will receive consideration for employment.

Background checks and drug screening required for all positions.