Pediatric Dental Front Desk Coordinator - Lead Position

Job Description

Job Description

Join Our Smiling Team.

Are you an experienced dental front office professional with strong leadership skills and a passion for working with children and families? Our growing pediatric dental practice is looking for a Lead Dental Front Desk Coordinator who is organized, positive, and committed to providing an exceptional patient experience.

About the Role:

As our Lead Dental Front Desk Coordinator , you will lead the front office team while ensuring smooth daily operations and outstanding customer service. You'll be the first point of contact for our patients and play a key role in creating a welcoming, efficient, and family-friendly environment.

Responsibilities:

• Lead and support front office team members.
• Oversee daily front desk operations and patient flow.
• Schedule appointments and optimize provider schedules.
• Verify insurance benefits and assist with treatment estimates.
• Manage patient accounts, payments, and collections.
• Handle patient concerns with professionalism and empathy.
• Train new front office staff and ensure adherence to office policies.
• Monitor office performance and identify opportunities for improvement.
• Collaborate closely with doctors and clinical staff to ensure excellent patient care.
• Maintain HIPAA compliance and patient confidentiality.

Qualifications:

• Minimum of 3 years of dental front office experience REQUIRED (pediatric dental experience preferred).
• Previous supervisory or leadership experience preferred.
• Bilingual, Spanish Preferred.
• Strong knowledge of dental insurance and billing procedures.
• Experience with dental practice management software, Eaglesoft, Oryx.
• Excellent communication and customer service skills.
• Highly organized with strong multitasking abilities.
• Positive attitude, dependable, and a team-oriented mindset.

What We Offer:

• Competitive pay based on experience.
• Paid time off and paid holidays.
• Retirement plan opportunities.
• Healthy Living Stipend.
• Continuing education and professional development.
• Supportive team environment.
• Opportunity for growth within a thriving pediatric dental practice.
• 4 Day Work Week, No Weekends.

If you're a motivated leader who enjoys creating positive experiences for children and their families, we'd love to hear from you.

Apply today by submitting your resume and a brief cover letter. Join our team and help us make every child's dental visit a positive one.