Medical Front Desk Coordinator

Medical Front Desk Coordinator Location: Pleasanton, CA Child's Play is an award-winning pediatric therapy clinic providing occupational and speech therapy to children with special needs. Essential duties and responsibilities: Answering phones Converting new leads into patients Rescheduling canceled appointments Maintaining full capacity for all providers through scheduling actions Collecting co-pays Processing medical records requests Completing registration forms Anticipating staff/patient/family needs, and responding with appropriate, high level care Registers and orients all patients to clinic policies Maintain client records Ideal Candidate: bilingual english/spanish Must have ability to work through interruptions and multitask independently in a fast-paced environment Must be able to prioritize and multi-task Must be customer focused We are looking for a self starter who can think outside of the box and be a problem solver Must be able to create and maintain trust and confidence with new and existing patients A polished professional appearance is required to be the face of the office Must be computer literate with EMR and Epic Experience. Salesforce a plus. Minimum Qualifications: Bachelor's Degree Experience with: Medical Office Administration/Management Sales Customer Service Project Management -scheduling, task organization, proactivity & ability to look/plan ahead Technological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems) Other Attributes: Flexibility and warmth Outstanding verbal & written communication skills Proactive Self-starter Detail oriented Team Player Lover of community, children, & supporting others. Job Type: Full-time Salary: (Salary depends on experience) plus bonus Daily schedules will rotate every other week rotating shifts, 8 am 9 am and 10 am starts with an 8 hour day. Shift rotates every two weeks. Work Remotely No Job Type: Full-time Pay: $26.00 - $32.00 per hour Benefits: 401(k) matching Flexible spending account Health insurance Paid time off Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay Education: Bachelor's (Required) Experience: medical front desk / receptionist : 1 year (Required) project management : 1 year (Preferred) customers relations: 1 year (Required) Work Location: In person #J-18808-Ljbffr