Technical Support Engineer, Commercial Charging

Full-time

Tesla

What To Expect
The Technical Support Tier 2 team utilizes critical thinking and acquired product knowledge to provide a world class level of support for Tesla Commercial Charging products. The position is available in the following locations: San Jose or Fremont, CA, Austin, TX, Buffalo, NY, and Henderson, NV.
What You'll Do
Retrieve and review remote system logs with proprietary tools to remotely troubleshoot complex hardware and operational issues with power conversion systems, computers, cabinets and more Provide technical expertise and guidance to our commercial Field Service Technicians Respond to alerts in a highly time sensitive manner to maximize customer experience Manage group and personal queues of service tickets pending action Collaborate with global technical teams to find solutions for inquiries and to ensure proper handoff Utilize Linux to establish SSH connections with proprietary systems around the world Contribute feedback for improvements in Tesla’s service and monitoring platforms
What You'll Bring
Bachelor's Degree in a technical or science field, or Electrical engineering, Physics, Computer Science, or equivalent experienceUnderstanding of basic electrical theory and experience with emphasis on AC/DC power systems or other electronic systems, devices or components Experience with CRM systems, mobile case/ticketing systems, and bug-tracking systems Flexible availability to work any shift (Day, Weekends, Holidays, etc.) Proven track record of adapting in a fast-paced, detail-oriented environment Excellent judgement in solving critical problems, ability to independently make decisions with limited direction Ability to prioritize workflows effectively according to multiple criteria
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
, Tesla

Apply

Vacancy posted 28 days ago

Similar jobs that could be interesting for youBased on the Technical Support Engineer, Commercial Charging in Texas vacancy

Technical Support Engineer, Commercial Charging
...What To Expect The Technical Support Tier 2 team utilizes critical thinking and acquired... ...class level of support for Tesla Commercial Charging products. The position is available... ...technical or science field, or Electrical engineering, Physics, Computer Science, or...
Commercial
Hourly pay
Full time
Temporary work
Remote work
Flexible hours
Shift work
Weekend work
Tesla
Texas
28 days ago
Technical Support Engineer
...industry. You will: Provide high-level pre-sales and after-sales technical support to partners and clients globally, including remote and on-... ...-side customer relationships. Support POC trials and commercial deployments, covering site surveys, planning, system configuration...
Commercial
Work experience placement
Local area
Remote work
Worldwide
Sunwave Communications
Dallas, TX
1 day ago
Technical Support Engineer
...Technical Support Engineer Excited by field engineering and real‑world problem solving? Are you ready to join a team shaping the future of global... ...investigations. There will also be a need to support the commercial division to support detailed technical AVR fit and...
Commercial
Permanent employment
Contract work
Flexible hours
Baker Hughes
Houston, TX
2 days ago
Technical Support Engineer
...Technical Support EngineerAt Crestron Electronics, Inc we build the technology that integrates... ...products' are integrated into new high-tech commercial buildings' to include some of the most... ...and security.The Technical Support Engineer is the primary level of support,...
Commercial
Temporary work
Night shift
Crestron Electronics
Plano, TX
3 days ago
Technical Support Engineer, Business Systems
$20k
...provider of electrical transformers to the commercial and industrial market, with primary... ...You Your primary responsibility will be supporting the technology experience of Maddox... ...adept at engaging with customers of all technical backgrounds. You have a history of skillfully...
Commercial
Full time
Maddox Industrial Transformer
Houston, TX
4 days ago
Technical Support Engineer - 2nd Shift
$57.2k - $108.8k
...100 years of experience and renowned engineering expertise to meet the needs of today’s... ...looking to add to our team and desire a Technical Support Engineer to be part of a team that... ...provides advanced systems and services for commercial, military and government customers...
Commercial
Temporary work
Work experience placement
Work at office
Remote work
Worldwide
Relocation
Flexible hours
Afternoon shift
Prattwhitney
Mckinney, TX
1 day ago
Independent Sales Consultant - EV Charging Solutions
...generate new business opportunities for EV charging projects. This role offers full autonomy... ...: Prospect and generate leads within commercial real estate, multifamily housing, retail... ...in outside sales, B2B sales, or technical/solution-based sales. Experience selling...
Commercial
Contract work
For contractors
Green Water & Power, LLC
Austin, TX
4 days ago
Alternance Charg de clientle Accueil / Proshop (H/F)
...Charg de clientle Accueil / Proshop Nous recherchons un Charg de clientle Accueil... ...les rservations et les encaissements Commercial ~ Promouvoir les offres commerciales... ...~ Grer les rseaux sociaux et crer des supports de communication Boutique / Proshop...
Commercial
Galileo Global Education
Addison, TX
2 days ago
Engineer in Charge
...in breakthrough ways. Weve supported some of the worlds most watched... .../Responsibilities:Oversee technical and engineering operations for assigned... ...experience.Proven Engineer in Charge-level leadership, with the... ..., supporting major commercial and cable network productions...
Commercial
Remote work
Nep Group
Dallas, TX
4 days ago
Charging Business Development Manager - ANZ
...contract documents, including commercial agreements, MOUs, NDAs,... ...Be familiar with overseas EV charging and energy storage project construction... ...ensure the charging network supports new car sales. Work with the... ..., preferably in Electrical Engineering, Project Management, Energy...
Commercial
Full time
Contract work
Work experience placement
Local area
Overseas
XPENG
Victoria, TX
a month ago
Cobenfy Health IT Specialist East
$125k - $140k
...Degree or Equivalent Required, Master’s Degree preferredExtensive Technical Knowledge, a minimum of 4 years working with healthcare... ...ICEIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and...
Commercial
Full time
Part time
Immediate start
Worldwide
IQVIA
Dallas, TX
2 days ago
Tech Support Principal Engineer
$82.4k - $170.4k
...and/or training.Job Title: Tech Support Principal EngineerLocation: USA... ...software.As a Tech Support Principal Engineer, you will work as part of the Global Technical Support team which is... ...architectureCommercial at AVEVA Our Commercial team, comprised of over 2,000 dedicated...
Commercial
Full time
Work at office
Local area
Remote work
Flexible hours
Aveva Group
Houston, TX
2 days ago
Charge Entry/Coder
Job Description Description Job Title: Charge Entry Specialist Job Summary: The Charge... .... Assist in analyzing denials and help support the appeal process to maximize reimbursement... ...accuracy. Knowledge of Medicare and commercial payer reimbursement guidelines. What Success...
Commercial
Work at office
DaMar Staffing
San Antonio, TX
3 days ago
Pharmacist in Charge (FT) - Austin, TX
$140k - $145k
...Pharmacist In Charge Capsule is a new kind of pharmacy. One that is smarter, friendlier... ...will play a crucial role in driving the commercial success and the establishment of the... ...dental, and vision coverageall designed to support your health and well-being Part-time...
Commercial
Full time
Part time
Work at office
Local area
Capsule
Austin, TX
4 days ago
Technical Support Engineer
...company, a leader in the e-mobility platform for global charge point operators and electric mobility service providers.... ...future. For more information, please visit . Job Title: Technical Customer Support Engineer Responsibilities Support Driivz customers issues/queries...
Full time
Driivz
Austin, TX
5 days ago
IT Specialist
...Specialist at W.W. Williams, you will provide technical support to employees as well as monitor,... ...products and services include diesel engines, transmissions, heavy duty truck... ...management to power generators to military and commercial packaging - consider it done. We are...
Commercial
Permanent employment
Full time
Work experience placement
Work at office
Local area
Remote work
Pho Prime, LLC
Irving, TX
3 days ago
IT Specialist
$60k - $65k
...Overview Company: Yugo Community: Corporate Support Location: Onsite / Austin, TXPosition... .... This position provides advanced technical assistance and troubleshooting to ensure... ...you from time to time. This is a hands‑on commercial role ServiceDesk Management Work with the...
Commercial
Work at office
Remote work
Yugo
Austin, TX
3 days ago
Support Engineer I
...Job Description Vital Link is growing and is looking for a Support Engineer to add to the team. VLI manufactures Turbine Testing facilities... ..., facilities, components, products, and systems for commercial, industrial and domestic purposes. Some redesign of products...
Commercial
Worldwide
Atec, Inc.
Katy, TX
4 days ago
IT Help Desk Specialist (TX)
$29 - $34 per hour
...product development, on-boarding, customer support, information technology, and more.... ...Serve as an escalation point for complex technical incidents from Helpdesk I/II analysts, providing... ...about other services, products or commercial interests. Notice to Agency and Search...
Commercial
Permanent employment
Full time
Work at office
Remote work
Maverick Payments
The Woodlands, TX
20 days ago
Cash Applications Specialist
$23 - $25 per hour
...for remit and application information Monthly Credit Card Charges Intercompany transfers and GL Reconciliation Various additional... .... Heavy focus on cash applications or credit card posting for commercial accounts, reconciliations, research, and resolution ~ Must...
Commercial
Temporary work
PrideStaff Financial
Dallas, TX
3 days ago
Customer Support Engineer
...Customer Support Engineer Location: Cedar Rapids, Iowa Work model: On-site, Monday through... ...Engineer (CSE)to serve as our on-site technical and operational representative at... ...readiness, and a smooth transition into commercial operation. What You Will Be Doing...
Commercial
Permanent employment
Temporary work
H1b
Work at office
Work from home
Monday to Friday
Flexible hours
Shift work
2 days per week
Wärtsilä
Houston, TX
14 days ago
Operations Support Engineer 1
...future-facing technologies in support of a more sustainable future... ...for projects involving engineered Drilling Technology Division... ...procedures and regulations.Provide technical support to sales and... ...recommendations for technical and commercial proposals.Advise sales...
Commercial
Work at office
Expro
Houston, TX
4 days ago
Construction Project Manager, EV Charging Solutions, EV Charging Solutions
$77.4k - $135.4k
...electric vehicle (EV) charging stations across Amazon... ...collaborate with electrical engineers, architects, and other... ...& Execution:•Design & Technical Management:•... ...range of benefits that support you and eligible family... ...representative or in other Commercial Development and...
Commercial
Full time
Contract work
Temporary work
For contractors
Seasonal work
Local area
Flexible hours
Amazon
Austin, TX
1 day ago
Charge Review Analyst
Exciting Opportunity: Charge Review Analyst at University Health in San... ...entry. You’ll provide invaluable support to various clinical departments,... ...reimbursement methodologies (Commercial and Government). Strong communication, technical, and critical thinking skills....
Commercial
University Health
San Antonio, TX
2 days ago
IT Site Engineer
...reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite... ...in on call coverage and out-of-hours support as requiredQualifications:Bachelor's... ...in honeycomb manufacturing for the commercial aerospace industry.Hexcel is an Equal Opportunity...
Commercial
Permanent employment
Full time
Temporary work
Work experience placement
Work at office
Remote work
Hexcel Corporation
Seguin, TX
2 days ago
Trainer, Energy & Charging Service (Expression of Interest)
...storage systems, solar systems, and charging infrastructure. As a Technical Trainer on the APAC Energy &... ...Supercharger technologies. Collaborate with engineering, product, and service teams to... ...servicing Tesla industrial or commercial products. Ability to travel occasionally...
Commercial
Full time
Tesla
Victoria, TX
27 days ago
IT Ops Engineer - Trader Support
Join the ECI Group's Professional Technical Services Network as a contract IT Ops Engineer- Trader Support . The IT Ops Engineer - Trader Support provides dedicated... ...proximate IT support to Traders and Front Office Commercial staff, workers with real-time impacts to the...
Commercial
Permanent employment
Contract work
Temporary work
Local area
Immediate start
Remote work
Engineers and Constructors International Inc.
Houston, TX
7 days ago
Desktop Support Engineer
...Desktop Support EngineerAs a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent... .... You will provide hands-on technical support, ensure devices are properly... ...with sustainable, efficient commercial building services. As part of our...
Commercial
Work at office
Modigent
Waco, TX
2 days ago
Desktop Support Technician
...Desktop Support Technician IITraining hours are Monday–Friday, 8:00 AM–5:00 PM. Upon completion... ...is responsible for providing advanced technical support for installing, maintaining, and... ...workload.Ability to travel in light and commercial aircraft or drive his/her personal auto...
Commercial
Work at office
Local area
Monday to Friday
Shift work
Southwest Transplant Alliance
Dallas, TX
2 days ago
IT Sourcing & RFP Specialist Sr.
...documentation including scope of work, technical requirements, evaluation criteria, SLAs,... ...vendor proposals against technical and commercial criteria Conduct detailed total cost... ...ownership (TCO) and economic analyses to support sourcing decisions and executive-level recommendations...
Commercial
Contract work
SGS Consulting
Texas
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Engineer, Commercial Charging. Be the first to apply!