Account Advisor

Account Advisor

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

The Account Advisor is responsible for partnering with sales and account associates in the growth and retention of existing accounts.

How you will make an impact:

• Builds relationships internally and externally to meet client needs and understand priorities.
• Manages high profile sales, claims, and benefit issues by researching, resolving and responding to accounts, members, and brokers.
• Conducts and facilitates meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales; communicates with internal partners to assist with upsells.
• Responds to request for proposal ("RFP") in coordination with sales support.
• Collaborates with internal stakeholders to meet and exceed client expectations. Utilizes internal and external client reporting.
• Respond directly to client on the behalf of strategic account associates as needed.
• Mentors and coaches team members while acting as subject matter expert on processes.
• Completes projects outside the department on matters of significance with the authority to represent the department.
• Assists with competitive situations within assigned accounts or group market, analyzes information, and develops proposals and execution plans to management.

Minimum Requirements:

• Requires a BA/BS and a minimum of 4 years of related experience; or any combination of education and experience which would provide an equivalent background. Sales license required where necessary or the ability to obtain within 60 days of hire.

Preferred Skills, Capabilities and Experiences:

• Ability to travel locally preferred.

Job Level: Non-Management Exempt

Workshift: 1st Shift (United States of America)

Job Family: SLS > Sales Operations

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.