Assistant Branch Manager

Overview If you’re seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers’ growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Responsibilities As an Assistant Branch Manager , you will work alongside the Branch Manager, supporting their efforts to lead the team and deliver exceptional service to both new and existing customers, guiding them through securing the financial solutions they need. Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals. Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service. Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers. Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism. Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential. Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan. Qualifications Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support. Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth. Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning. Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice. Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment. Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus. Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred. Work Location: 1131-B Sparkleberry Ln. Ext., Columbia, SC 29223 Hours : Full Time – Monday through Friday, 8:30 am to 5:30 pm with evenings and weekends based on business needs/peak seasons Hourly: $17.75 – $24.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full‑time position will be determined by various factors, including but not limited to location, skills, knowledge, competencies, and experience. All full‑time employees are eligible for benefits, starting day one: paid time off, medical, dental, vision and other voluntary coverages. You will also be eligible to participate in the company’s 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, tuition reimbursement, Leadership Development Programs, and potential to earn through the monthly bonus program. This employer participates in E‑Verify for US‑based hires. Key Words: Customer Service, Loans, Financial Services, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership EEO Statement Attain Finance Supports Equal Employment Opportunity. Attain Finance (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives’ email addresses will end in @attainfinance.com, @heightsfinance.com, @lenddirect.com, and @cashmoney.ca. #J-18808-Ljbffr