General Manager

Job Description Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don’t just run a store – they lead a team, drive profitability, and create unforgettable guest experiences. If you’re a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You’ll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success. #RaceTracMS&LA What’s In It for You? Competitive pay and performance-based incentives Career growth opportunities – we promote from within! Comprehensive training and development to enhance your leadership skills Lead with guidance – operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests. A fast-paced, guest-focused environment where no two days are the same. Complete benefits package – including medical, dental, vision, 401(K), paid time off (PTO) and more! What You’ll Do Lead Foster a guest-obsessed culture, ensuring every guest interaction is exceptional Recruit, train, and mentor team members, preparing them for growth opportunities Provide continuous feedback, coaching, and performance management Create a positive and engaging work environment where team members feel valued Drive Store Performance & Profitability – execute operational plans to meet sales, labor, and profitability goals Analyze sales, margin, and labor reports to identify opportunities for improvement Operationalize marketing strategies to boost food sales and promotions Monitor inventory, cash handling, and store expenses to optimize financial results Ensure High Standards in Food & Safety – lead by example in upholding good safety and sanitation standards Conduct regular quality checks to ensure food and beverage offerings meet or exceed expectations Train and enforce compliance with food handling, safety regulations, and company policies Maintain a Clean & Organized Store – ensure the store is always clean, well-stocked, and visually appealing Proactively address maintenance needs and vendor relationships Oversee scheduling and payroll execution to ensure proper staffing levels Maintain accurate records and communicate them effectively Adopt a Guest-Obsessed mindset by regularly visiting competitors to assess the competitive landscape Establish regular communication with vendors to discuss orders, delivery schedules, and potential issues Provide feedback on performance, address areas for improvement, and escalate concerns when necessary Establish clear communication channels across all shifts to ensure critical information is accurately conveyed to the appropriate staff members Monitor store traffic closely and create effective schedules at least two weeks in advance, accounting for high and low traffic periods while balancing labor costs Ensure the accurate and timely execution of payroll, guaranteeing all associates’ hours are properly recorded and paid accurately Proactively use data, such as sales trends, seasonality, and turnover, to determine staffing needs and ensure the store remains adequately staffed at all times Oversee all written performance management for the staff, ensuring performance conversations are conducted privately, respectfully, and constructively with all documentation completed and signed Foster a growth mindset in team members by providing continuous feedback, coaching, and support on their development journey Create an inclusive environment, ensuring all team members feel valued, included, and empowered to bring their whole selves to work What We’re Looking For 5+ years of retail, food service, or restaurant management experience (high-volume preferred) Strong leadership, coaching and team-building skills Ability to analyze business metrics and make data-driven decisions Proficiency in Microsoft Office Suite and financial reporting Knowledge of labor laws and staffing best practices Must-Haves for This Role: High School Diploma or GED, in progress or completed Ability to lift up to 50 lbs. and perform physical tasks, as needed Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required) Compliance and Equal Opportunity All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions—RaceTrac, RaceWay, Energy Dispatch, and Gulf—there’s always a new challenge to take on and a new path to pursue. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. RaceTrac offers flexible schedules, weekly pay and performance-based promotion opportunities. 82% of our store leaders started as Store Associates. We aim to make people's lives simpler and more enjoyable, and we are looking for team members who demonstrate our core values – honesty, efficiency, a positive attitude, respect and teamwork. If this sounds like you, we’d love to hear from you! #J-18808-Ljbffr