Senior Director - East Coast Member Experience Center
First Tech Federal Credit Union
First Tech Federal Credit Union in Chelmsford, MA is seeking a Senior Director to lead the East Coast contact center, a ~450-person operation, and speak for it across the enterprise. You'll own regional performance, set direction, and orchestrate across Workforce Management, Quality and Training at scale, while partnering with executives to drive member experience and regulatory compliance. #J-18808-Ljbffr First Tech Federal Credit Union
Vacancy posted 5 days ago
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