Director of National Accounts & Builder Development

Business Unit: Evolution Framing

Reports To: General Manager – Evolution Framing

FLSA Status: Exempt

Location: Garland, TX or Remote

OVERVIEW

The Director of National Accounts & Builder Development is responsible for developing and executing strategic growth initiatives across key national and regional accounts within the residential construction market. This role will focus on expanding Evolution Steel Framing's presence with national and regional homebuilders, multifamily developers, architects, lumber and building material dealers, and other strategic channel partners while driving profitable revenue growth and market share expansion.

Working closely with sales, operations, product development, finance, customer service, and supply chain teams, the Director will lead the development and execution of national account strategies, secure and manage commercial agreements, influence design specifications, optimize product offerings, and ensure successful program implementation across multiple markets. This individual will serve as a trusted advisor to executive-level stakeholders while identifying new business opportunities and fostering long-term strategic partnerships.

The ideal candidate is a proven business development and national accounts leader with deep experience within the building products, construction, or related industries. They possess a strong understanding of builder and channel sales strategies, specification development, distribution networks, and account management, along with the ability to effectively navigate complex organizations and drive cross-functional execution.

This position will be based out of a home office or our office in Garland, TX and require regular travel.

Territory Includes: Nationwide

OUR PURPOSE

Build and invest in businesses that positively impact the world.

OUR NICHE

Fostering and developing products, solutions, and systems.

OUR CORE VALUES

Lead with Positivity and Respect – We foster trust, optimism, and respect in every interaction.

Compete as a Team – We foster collaboration and teamwork, knowing we win together.

Innovate with Purpose – We create bold, lasting solutions that make a real impact.

Inspire Growth – We fuel the growth of people, businesses, and brands through bold ideas and relentless execution.

Own It and Deliver Value – We take responsibility, act with clarity, and ensure our work creates real impact.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Strategic Account Leadership: Develop and execute national account strategies aligned with company growth objectives; identify opportunities to expand market share within key national accounts.
• Client Relationship Management: Build and maintain strong executive-level relationships with national account customers; serve as primary point of contact for high-value clients, ensuring satisfaction and retention.
• Revenue Growth & Profitability: Drive top-line revenue growth and margin improvement across national accounts; negotiate pricing, contracts, and long-term agreements.
• Sales & Business Development: Identify new business opportunities within existing and prospective national accounts; collaborate with sales teams to develop targeted account plans and win strategies.
• Cross-Functional Leadership: Partner with operations, production, finance, and customer service teams to deliver solutions; ensure alignment between customer expectations and internal capabilities.
• Contract & Program Management: Oversee contract performance, compliance, and renewal processes; monitor key account programs to ensure service level agreements (SLAs) are met.
• Forecasting & Reporting: Develop accurate sales forecasts and pipeline tracking for national accounts; provide regular performance reports and insights to executive leadership.
• Market & Competitive Analysis: Stay informed on industry trends, competitor activity, and customer needs; adjust strategies to maintain competitive advantage.
• Customer Experience & Continuous Improvement: Drive initiatives to enhance customer experience and operational efficiency; resolve escalated issues quickly and effectively.
• Team Collaboration & Leadership: Mentor and guide account managers or regional sales teams supporting national accounts; promote a high-performance, customer-focused culture.
• Pricing & Value Strategy: Develop pricing strategies that balance competitiveness and profitability; present value propositions tailored to large, multi-location customers.
• Compliance & Risk Management: Ensure all account activities comply with company policies and industry regulations; mitigate risks associated with large-scale client agreements.

KEY TARGETS / ACCOUNT RESPONSIBILITY:

National / Regional Homebuilders

Ex: Toll Brothers, Taylor Morrison, Tri Pointe Homes, Shea Homes, etc.

Key Responsibilities:

• National / regional account agreements and design specifications
• Work cross functionally to establish and optimize product offering and design
• Own program rollout across markets, including pricing and fulfillment

Niche Homebuilders

Key Responsibilities:

• Identify and recruit homebuilders who are a good fit for Evolution Steel Framing – high end builders focusing on design and quality, in high return markets
• Work cross functionally to establish and optimize product offering and design
• Own program rollout across markets, including pricing and fulfillment

Multi-Family Residential Developers

Ex: Greystar, Mill Creek Residential, Wood Partners, Lennar Multifamily, etc.

National Multifamily & Production Builder Architects

Ex: KTGY, Humphreys & Partners Architects, Bassenian Lagoni, MVE + Partners, etc.

National / Regional LBM & Pro Dealer Partners

Ex: Builders FirstSource, 84 Lumber, ABC Supply, Carter Lumber, etc.

Key Responsibilities:

• Align Dealer and homebuilder network ensuring product availability and fulfillment
• Develop & Execute National Accounts Dealer Plan, including fulfillment plan from distribution network or direct sales
• Execute National / Regional Agreements and programs, including locations, stocking levels, volume, pricing, incentives
• Develop and execute growth and location expansion plans with existing multi-location dealers

National Multifamily & Production Builder Architects

Ex – KTGY, Humphreys & Partners Architects, Bassenian Lagoni, MVE + Partners, etc.

End User National Accounts

Ex: Retail Chains, Hospitality Brands, Restaurant Chains, etc.

Homeowners Associations & Property Management Companies

Code Officials & Insurance Organizations

SUPERVISORY RESPONSIBILITIES:

• None

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Achievement Focus – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delay, or unexpected events.

Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.

Business Acumen – Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Consultative Selling – Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meets customer objectives; manages and documents sales process.

Cooperation – Establishes and maintains effective relationships; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Cost Consciousness – Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Customer Focus – Identifies and prioritizes customer needs and recognizes constraints; responds promptly to customer needs; seeks to find out more about customers and provide a better product or service; adopts professional approach to customers; is reliable and delivers on promises.

Impact & Influence – Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.

Judgement – Exhibits sound and accurate judgement; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Strategic Thinking – Develops strategies to achieve organizational goals; understands organization's strengths and weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Technical Expertise – Effectively applies technical knowledge to solve a range of problems; develops solutions to problems that cannot be solved using existing methods or approaches; is sought out to provide advice or solutions in the area of expertise; keeps informed about current developments in the area of expertise.

Use of Technology – Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Additional Requirements

• Bachelor's degree in Business, Marketing, Construction Management, Engineering, or a related field preferred.

• 10+ years of experience in national accounts, business development, sales leadership, builder development, or strategic account management.
• Demonstrated success developing and growing relationships with national and regional homebuilders, multifamily developers, architects, dealers, distributors, and other strategic construction-related accounts.
• Proven experience negotiating national agreements, pricing programs, contracts, rebates, and long-term strategic partnerships.
• Strong understanding of residential construction, multifamily construction, building products, specification selling, and channel distribution models.
• Experience developing and executing account growth strategies that drive revenue growth, profitability, and market expansion.
• Proven ability to build executive-level relationships and influence decision makers across complex organizations.
• Experience collaborating across sales, operations, finance, supply chain, marketing, and customer service functions to deliver customer solutions and achieve business objectives.
• Strong analytical, financial, forecasting, and business planning skills.
• Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools.
• Exceptional communication, presentation, negotiation, and relationship-building skills.
• Strong strategic thinking and problem-solving abilities with a results-driven mindset.
• Ability to develop and present compelling value propositions to large, multi-location customers and strategic partners.
• Ability to manage multiple priorities and complex account initiatives in a fast-paced environment.
• Demonstrated leadership capabilities with the ability to influence and collaborate across cross-functional teams.
• Strong understanding of market trends, competitive dynamics, and customer-driven solutions.
• Willingness and ability to travel overnight up to 60% of the time.
• Must possess a valid driver's license.

Certificates/Licenses/Registrations

•  None

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a field-based outside sales role operating out of a home office. This role routinely uses standard office equipment. Regular travel to customer, project, or operating sites is required, which may involve exposure to varying environmental conditions and may require the use of required personal protective equipment, including but not limited to steel toe shoes, hearing protection, and other site-specific safety gear.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand; talk, hear, and use hands and fingers. Specific vision abilities required by this job include close vision requirements. Light to moderate lifting is required. Ability to manage the physical demands and stress of traveling is essential.

ACKNOWLEDGEMENTS: The above job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change based on organizational needs and other factors.