OCM Engagement Manager
Tata Consultancy Services
3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Tata Consultancy Services Talent Acquisition Executive @ Tata Consultancy Services | Strategic Talent Sourcing Must Have Technical/Functional Skills
- Consulting Expertise: 12–20 years in client-facing roles, ideally from Big 4 or top-tier consulting firms, leading large-scale ERP and digital transformations.
- OCM Methodologies: Deep mastery of frameworks like ADKAR, Prosci, Kotter, and ACMP; proven ability to design and oversee enterprise-wide change strategies for finance, HR, supply chain, procurement, and more.
- ERP & Cloud Proficiency: Hands-on experience with SAP (S/4HANA, Ariba, SuccessFactors), Oracle, Salesforce, Workday—even integrations across multi-cloud environments.
- Workstream Leadership: Demonstrated history managing multiple change streams—balancing deliverables, resources, budgets, risk, and stakeholder alignment.
- Digital Fluency: Ability to leverage data-driven tools (Power BI, Tableau, ERP analytics) for readiness insights and decision support.
- Communication & Training: Expert in stakeholder mapping, communication planning, interactive training design (microlearning, LMS, VR), and executive-level coaching .
- Agile Hybrid Delivery: Comfortable navigating Agile, Waterfall, and hybrid delivery approaches using tools like Jira and Smartsheet.
- Interpersonal Influence: Strong facilitation, influence, and relationship-building skills—especially in global, regulated environments (e.g., healthcare, manufacturing, finance).
- Diversity & Inclusion: Experience leading diversity, equity & inclusion (DE&I) initiatives in transformation contexts.
- Apply TCS Digital Change 4.0 across Cloud, ERP, CRM, and other large-scale transformations.
- Develop and implement integrated change strategies across business, technology, and cultural dimensions.
- Lead cross-functional change workstreams and mentor OCM practitioners in digital engagement techniques.
- Build use-case–driven digital dashboards and tools to drive engagement, monitor program health, and manage compliance for adoption.
- Coordinate with business and vendor teams to align mission-critical deliverables.
- Deliver training roadmaps, readiness assessments, and executive sponsorship development plans.
- Drive stakeholder alignment and introduce governance mechanisms for global ERP rollouts.
- Balance tactical execution with strategic oversight to ensure sustainable adoption of business transformation initiatives.
- Coaches and empowers teams through ambiguity, pivots strategy as needed, and fosters resilience.
- Quickly adapts to AI and evolving digital tools, balancing human and automation roles.
- Translates business strategy and ERP platform implications (SAP, Oracle, Salesforce, Workday) into effective change planning.
- Balances budgets, timelines, and priorities across multiple complex workstreams with strong risk oversight.
- Builds credibility and trust at all organizational levels; engages sponsors to actively champion adoption.
- Facilitates collaborations across internal teams and external vendors via effective governance.
- Cultivates cohesive teams, fosters and aligns diverse contributors (e.g., TCS, third-party partners).
- Balances responsibilities, fosters innovation, and supports career growth.
- Mentors leaders and sponsors beyond project delivery to drive lasting adoption.
- Equips business leads to reinforce change through modeling desired behaviors.
Vacancy posted 16 hours ago
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