HEART OF THE HOUSE TEAM MEMBER

Heart Of The House Team Member

The Heart of the House team member's primary objective is to prepare food items using the correct method to ensure the desired outcome in taste, texture, quality, yield, and appearance. Keeps work area and equipment clean and organized and assists in other areas of the kitchen as needed. Follows all safety guidelines and procedures.

The Heart of the House position is a non-exempt role paid hourly starting between minimum wage and $17.00 plus tip pool.

Duties and responsibilities include:

• Maintains a team and guest focus while performing duties. Demonstrates respect and loyalty to the entire team every shift. Understands his/her role as a team player with both Heart of the House and Front of the House team members, working together to achieve common goals.
• Is happy to serve!
• Understands his/her role in achieving our mission statement.
• Assumes responsibility for the correct preparation of food products. Prepares product in as described in the production book.
• Safely operates all equipment involved in grill and sandwich preparation. Learns about other kitchen equipment before use.
• Adheres to all health department and sanitation standards.
• Labels food products according to health department and company standards.
• Ensures all products are handled to minimize time in the temperature danger zone.
• Keeps work area clean and organized.
• Handles food product carefully to prevent waste.
• Communicates with kitchen manager regarding product needs.
• Attends all scheduled team meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the kitchen manager or other members of the management team.
• Jumps in as needed to ensure the smooth and efficient operation of the restaurant as directed by management. Always adheres to safety standards.
• Demonstrates personal ethics, values, and a sense of commitment in the work environment.

Requirements include:

• Possesses a positive attitude and work well with others. A happiness to serve is essential!
• Able to communicate clearly with managers, heart of the house, and front of the house personnel in English.
• Proficient reader in either English or Spanish.
• Can accurately follow a recipe, use a scale, and use measuring tools.
• Able to reach, bend, stoop, and frequently lift up to 35 pounds. Any lifting over 35 pounds requires team lifting.
• Able to work in a standing position for long periods of time (up to 12 hours on occasion.)
• Able to work in a fast-paced kitchen environment.
• Able to work in hot, wet, humid, and loud environment for long periods of time.
• Can hear with 100% accuracy with correction.
• Can see 20/20 with correction.
• Has or obtains California food handler certification before commencing work. Certification must be maintained throughout employment.
• At least 18 years of age.

Uniform requirements include:

• Clean non-slip shoes
• Socks must be worn
• Clean black non-denim pants
• Clean company-supplied shirt and apron
• Hairnet or hat (company hat only)
• Daily bathing and use of deodorant
• Company-provided protective gear as required