Learning & Development Specialist
$47.27k - $58.9kPathfinder Services Inc
Job Type
Full-time
- Assess organizational learning needs and recommend training solutions that support Pathfinder's goals.
- Design, develop, and facilitate engaging training programs for employees at all levels, both in person and virtually.
- Apply adult learning principles and instructional design practices to create effective learning experiences.
- Plan and coordinate training schedules, materials, resources, and logistics.
- Adapt training approaches to meet diverse learning styles and employee needs.
- Serve as a Person-Centered Thinking (PCT) trainer, promoting practices that respect individual preferences, choices, and goals.
- Partner with the HR team to strengthen orientation and onboarding so new employees feel welcomed, prepared, and supported from day one.
- Introduce new employees to Pathfinder's Learning Management System (LMS), as applicable.
- Collaborate with leaders and employees to identify development opportunities and support career growth.
- Provide coaching and consultation to leaders on learning, employee engagement, and person-centered leadership.
- Encourage continuous learning and professional development throughout the organization.
- Manage and maintain Pathfinder's Learning Management System, including course content, user accounts, enrollment, training completion, tracking, and reporting.
- Maintain and update the training course catalog.
- Monitor required training completion and provide reports to support organizational and regulatory compliance.
- Maintain accurate training records, documentation, and reports in the LMS and other tracking systems.
- Support HR team members in meeting organizational and regulatory requirements.
- Evaluate training effectiveness using employee feedback, data, and performance measures.
- Identify opportunities to improve training content, delivery, and learning outcomes.
- Use information and feedback to make training more relevant, engaging, and effective.
- Share learning resources and professional knowledge with colleagues to strengthen organizational practices.
- Lead or support employee engagement initiatives, recognition programs, and feedback opportunities.
- Partner with leaders and departments to promote a positive, collaborative workplace culture.
- Participate as a supportive member of Pathfinder's Extended Leadership Team.
- Help create an environment where employees feel valued, connected to the mission, and encouraged to grow.
- Coordinate and manage workers' compensation claims in collaboration with Pathfinder's third-party administrator.
- Ensure incident documentation is submitted promptly and accurately.
- Coordinate authorizations for medical evaluations or screenings and follow up to obtain results.
- Maintain communication with supervisors and the third-party administrator throughout the claims process.
- Support timely claim resolution while maintaining appropriate documentation and compliance.
- Help employees build the knowledge and confidence they need to succeed in their roles.
- Strengthen onboarding so new team members feel prepared, welcomed, and connected to Pathfinder's mission.
- Promote person-centered practices that help ensure people supported by Pathfinder are treated with dignity, respect, and compassion.
- Help leaders become more effective in supporting, developing, and engaging their teams.
- Improve employee engagement, professional growth, and organizational learning.
- Support a culture of continuous improvement, accountability, and shared success.
- Help maintain required training and compliance processes that support quality services across Pathfinder.
- Competitive Pay & Paid Training - Earn while you learn with comprehensive training.
- Paid Time Off & Holidays - Maintain a healthy work-life balance with PTO and paid holidays.
- Comprehensive Insurance Coverage - Medical, Dental, and Vision plans to support your well-being.
- Employer-Paid Coverage - Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
- 403(b) Retirement Plan with Employer Match - Plan for your future with a generous retirement savings plan and employer contributions.
- Tuition Reimbursement - Invest in your future with financial assistance for continued education.
- Professional Development & Training - Enhance your skills and career through learning opportunities.
- Person-Centered Thinking Training - Gain valuable insights into individualized care and service.
- Wellness Platform Incentives - Earn rewards for prioritizing your health and well-being.
- Financial Wellness Platform - Access earned wages before payday for added financial flexibility.
- Employee Assistance Program (EAP) - Free, confidential support sessions for employees and their immediate household members.
- Free Pathfinder Kids Clinic - Providing childcare for children in the community with minor illnesses.
- Exclusive Discounts - Save with special offers, including:
- Verizon Wireless Discount - Stay connected for less.
- YMCA Discount - Enjoy reduced membership rates for fitness and wellness.
- Minimum of a High School Diploma/GED; bachelor's degree in human resources, Organizational Development, Education, or related field preferred.
- Valid driver's license and current auto insurance required.
- At least 18 years of age.
- Strong written, verbal, and computer skills necessary for communication, presentation, and documentation.
- Demonstrated ability to apply person-centered approaches and support diverse learning needs.
- Ability to work a flexible schedule, including occasional evenings or weekends to meet training needs.
- Knowledge of adult learning principles, instructional design, and facilitation methods.
- Minimum of 3 years' experience in learning and development, training, or related HR field preferred.
- Ability to speak, hear, and read the English language.
Vacancy posted 5 days ago
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