Entry Level Client Support Agent - Training Provided - Globe Life AIL

Entry Level Client Support Agent - Training Provided Company: AO – Globe Life Work Arrangement: 100% Remote | U.S. Residents Only Schedule: Flexible Experience: Entry-Level Welcome | Training & Mentorship Provided Build a Career Where Your Effort Creates Opportunity Are you looking for a work-from-home career where you can help people, develop professionally, and create earning and advancement opportunities based on your performance? AO – Globe Life is seeking motivated, people-focused professionals to join our growing virtual team as Virtual Benefits Advisors . In this role, you'll meet with individuals and families through scheduled virtual appointments, help them understand available life, accident, and supplemental health insurance benefits, answer questions, and guide them through the enrollment process. Our approach combines customer service, education, relationship building, and consultative sales . We believe clients should understand their options and feel confident in the decisions they make. No previous insurance experience is required. Comprehensive training, mentorship, and licensing guidance are provided. 100% Remote Flexible Scheduling Opportunities Qualified Client Opportunities No Traditional Cold Calling Weekly Commission-Based Pay Performance Bonuses & Renewals Training & Mentorship Provided Leadership Advancement Opportunities About AO – Globe Life AO operates within the American Income Division of Globe Life, serving working families throughout North America. For decades, American Income Life has provided supplemental life, accident, and health insurance products to working families, including members of labor unions, credit unions, associations, and their families. Our virtual environment allows representatives to serve clients remotely while receiving ongoing training, coaching, technology, and leadership support. Our culture emphasizes service, integrity, accountability, professional development, and recognition for performance. What You'll Do As a Virtual Benefits Advisor , you'll work directly with prospective and existing clients while developing valuable communication, customer service, and relationship-management skills. Client Service & Benefits Guidance Meet virtually with clients through Zoom and phone appointments Connect with individuals and families seeking information about available benefits Ask questions to understand each client's needs and priorities Explain life, accident, and supplemental health insurance options clearly Answer questions regarding benefits and coverage Provide personalized recommendations based on client needs Assist clients through applications and enrollment Provide ongoing service and follow-up Maintain accurate digital client records and documentation Build long-term relationships through professionalism, integrity, and consistent service Qualified Client Opportunities Focus on Relationships, Not Traditional Cold Calling Representatives work with qualified client opportunities and individuals who have requested information regarding available benefits . Rather than relying solely on traditional cold prospecting, you'll focus on: Understanding client needs Educating families Explaining available options Providing professional recommendations Assisting with enrollment Delivering ongoing client service Building lasting relationships Compensation & Performance Rewards Weekly Commission-Based Pay This is a performance-based, commission sales opportunity , rather than an hourly or salaried customer service position. Compensation opportunities may include: Weekly commission payments Performance-based bonuses Renewal and residual income opportunities Leadership incentives Recognition programs Additional performance rewards There is no fixed earnings cap on commission-based production . Individual earnings vary based on activity, sales performance, consistency, and results. Training & Professional Development No Insurance Experience Required We invest in motivated individuals who are willing to learn. Training and development may include: Comprehensive virtual onboarding Product and benefits education Customer service development Consultative sales training Virtual presentation skills Enrollment systems and procedures Weekly coaching and workshops One-on-one mentorship Leadership development Ongoing professional education Because the position involves insurance products, representatives must obtain the appropriate state Life & Health Insurance License before conducting activities that require licensing. Licensing guidance and support are available. Career Growth & Leadership Opportunities Your career can grow beyond an individual client-facing position. Representatives demonstrating strong performance, consistency, and leadership potential may have opportunities to develop in: Team leadership Coaching and mentorship Training and development Client relationship management Business development Management Senior leadership Advancement is based on performance, professional development, initiative, and demonstrated leadership ability. Recognition, Travel & Incentives Performance-Based Incentive Opportunities Qualifying representatives may earn opportunities for company-sponsored travel, leadership conferences, recognition events, and other performance rewards. Past or announced incentive destinations may include locations such as: Cabo Cancun Ireland Iceland Amsterdam Dubai Travel and other incentives are earned based on applicable qualification requirements and performance criteria and are not guaranteed compensation. Benefits & Resources Qualifying representatives may also be eligible for: Medical reimbursement program Company-supported life insurance Renewal income opportunities Leadership development resources Professional coaching and mentorship Virtual business systems and technology Recognition and advancement programs Eligibility and qualification requirements apply. 100% Remote Work Environment Enjoy the flexibility of building your career from home while remaining connected to a collaborative virtual team. The remote environment includes: Work from home within the United States No daily commute Virtual client appointments Online team meetings Digital training and coaching Flexible scheduling opportunities Modern virtual business tools Who We're Looking For Successful candidates typically demonstrate: Strong verbal and written communication skills Excellent listening and relationship-building abilities Customer-focused, service-oriented mindset Positive and professional attitude Self-motivation and accountability Goal-oriented approach Strong organization and attention to detail Comfort communicating through Zoom and phone Ability to work independently from home Coachability and willingness to learn Professionalism and integrity Desire for personal and professional growth Experience That Transfers Well Previous insurance experience is not required . Relevant backgrounds may include: Customer Service Sales Hospitality Retail Healthcare Education Banking or Financial Services Administrative Support Call Center Operations Client Relations Account Management Leadership or Management Military Service We welcome motivated applicants from a variety of professional backgrounds. Minimum Requirements Applicants must: Be at least 18 years old Be legally authorized to work in the United States Be physically located within the United States Have access to a computer or laptop Maintain reliable high-speed internet Have webcam and microphone capability Maintain a quiet, professional workspace Be comfortable meeting with clients virtually Be willing to participate in training and professional development Hold or be willing and able to obtain the required state Life & Health Insurance License Interview Process Qualified candidates will complete a brief career overview before scheduling a live virtual interview with our hiring team. All interviews are conducted through Zoom , providing a convenient and accessible hiring experience. Ready to Build Something Bigger? If you're looking for a remote career where you can help families, build relationships, develop professionally, and create income and advancement opportunities through your performance , we'd like to hear from you. Help Families. Grow Your Career. Earn Your Success. Build Your Future. Important Information About This Opportunity This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Be at least 18 years of age and legally eligible to work in the United States Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace Complete required training and participate in virtual meetings Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement. American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process. #J-18808-Ljbffr Lisa Russel