Team Manager/Host for Kids Birthday Parties (Northbrook)

Job Description

Job Description

If you love kids, having fun, learning and teaching, and enjoy engaging people, then you came to the right place.

Kids Science Labs ( the world leader in hands-on science education, is seeking to hire our next great Birthday Party Team Lead. We are seeking energetic and motivated individuals who can guide our birthday team members to deliver an exceptional birthday party experience to kids and their families on the weekends.

This is a job that will energize you. It is not mundane, nor is it the same thing every day; rather, it will push you to navigate new situations and environments that help you grow your leadership and management skills. If you just want an hourly job, this is not a good role for you.

In addition to our normal classes, camps, and field trips, Kids Science Labs delivers the most fun and exciting birthday experiments for kids 4-12. These parties are 75-105 minute events, where our team delivers a memorable and exciting hands-on experience by engaging with groups of 10-30 kids in hands-on science.

This candidate will know the ins and outs of delivering a truly memorable event at KSL and will guide our other team members to execute the plan flawlessly. The Birthday Team is comprised of 3-4 individuals, who work collaboratively to deliver exceptional customer experience for our guests. As a team lead, you will help to guide these members in accordance with the needs of the birthday family and the support of the Customer Engagement Team.

This is a Part-Time position that requires Saturday and/or Sunday availability.

Requirements

Successful Team Lead candidates are:

• Available both Saturday/Sundays
• Exceptional at providing customer service, preferably in childcare (babysitting), theater, or education
• Organized and dependable
• Proactive leaders with strong communication skills
• Flexible; able to learn and adapt quickly
• Passionate with a positive attitude
• Strong believers in KSL's mission

As a KSL Team Lead, you will be expected to:

• Successfully delegate tasks and lead the Birthday Team through the dynamic environment of a birthday party
• Communicate well both verbally and via electronic communication
• Demonstrate exceptional customer service by managing the parent and child experience
• Schedule Birthday Team members using Homebase
• Coordinate with the Customer Engagement Team to understand any birthday customer requests
• Ensure the Birthday Team is set up for success with proper prep, information, and materials
• HAVE FUN, laugh, and engage kids and families!

Benefits

As one of the best places to work in the U.S., KSL offers its associates:

• Hourly compensation of $25/hour plus tips
• An engaging and fun working environment as well as competitive pay and comprehensive training.
• An inspiring environment that is filled with people and kids who will shape our future.
• An opportunity to learn how to engage people and express your ideas in ways that captivate audiences big and small, while influencing outcomes.
• The ability to celebrate the joy of providing the best birthday parties ever for kids!