Retail Sales Associate - 0399

Full-Time Retail Sales Associate $18.00 to $21.00 per hour. Commission structure pays you for every transaction processed. Associates can earn up to 8% on transactions, which could average an additional $2.04 per hour on top of your hourly rate. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment: withdraw up to 50% of wages earned up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: one week paid vacation after completing six months of active full‑time service. Eligible employees receive an additional week after completing one year of employment and two weeks on each anniversary date thereafter (adjusted in accordance with state/local regulations). Ninety hours after five years. Sick/Personal: Eligible employees receive 8 hours after six months of employment, and 16 hours each anniversary thereafter (years 2‑5) and 24 hours after five years, adjusted as required. Employee discounts available to all employees on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) available to full‑time employees who meet the minimum program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks! Auto‑enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. A pawnbroker/retail sales associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers in a positive and professional manner to process sales, loans, and other transactions. They thrive on engaging customers and assist with inquiries and problem resolution. Associates work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more. The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS commission based on productivity. Actual pay depends on work location, qualifications, and experience. Responsibilities Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions. Performs non‑management open/close procedures. Keeps the sales floor clean, stocked, and maintains the display of merchandise. Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements. Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of pawn and buy transactions. Communicates effectively with coworkers and managers, displaying respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes assigned training. Other related duties, as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting. Ability to work with firearms and become firearms certified. Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in external storage buildings or other areas. Minimum age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, work with people, and be team‑oriented. Ability to multi‑task in a fast‑paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations, as business needs dictate. Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays. Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission, based on the gross profit of personal performance. Applicants are provided more details during the interview process. Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities at any time. Duties and responsibilities may be subject to change due to reasonable accommodation or other reasons. Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below any applicable local minimum wage requirements.

• Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.
• * FirstCash 401K program is available to all employees 21 years of age (or older).
• ** Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr FirstCash, Inc.