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HR Help Desk & Resolution Specialist

Ochsner Health

Ochsner Health in New Orleans seeks an HR Call Center Associate to serve as the first point of contact for employee inquiries, logging cases in the HR system and providing accurate information. You will use scripts, FAQs, and knowledge bases to assist customers and escalate as needed. Responsibilities include documenting tickets, maintaining data accuracy, helping with training, and supporting the team to achieve high first-call resolution. #J-18808-Ljbffr Ochsner Health

Vacancy posted 4 days ago
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