Patient Navigator, REACCH

Patient Navigator

UPMC is looking for a Patient Navigator to join their team! Are you someone who is client-centered, strengths-based and empathetic? If so, apply today!

Hours: Monday-Friday 8am-4:30pm with 1 evening required until 6:30pm . Monday or Tuesday nights would be the required late evening due to clinic schedule and support group schedules.

This is a great opportunity to help in your community!

Primary Duties Medical Case Management:

• Maintain a caseload of approximately 40 medical case management clients.
• Perform and follow-up according to Part B Ryan White medical case management standards for these clients.
• Link clients to community resources and departmental resource such as mental health care, substance abuse services, housing, to name a few.
• Ensure all clients applying for financial assistance meet eligibility and financial requirements.
• Work one-on-one and in a group setting with clients to become self-advocates along their HIV diagnosis and treatment journeys.
• Offer a safe space for clients to express their perceived strengths, barriers to treatment, and explore individualized strategies for success.
• Provide medication reminders and empowerment.

Secondary Duties:

• Provide rapid HIV testing on-site at REACCH and off-site in the community.
• Participate in community outreach & engagement events.
• Provide follow-up with newly diagnosed clients at UPMC hospitals, off-site outpatient offices, and on-site at the REACCH Program, as needed.
• Other duties as assigned.

Bachelor's degree in social work, human services, health care or a related field required.

An ability to demonstrate one's commitment to social justice strongly preferred.

Experience providing case management and knowledgeable about community resources in Dauphin County preferred.

Demonstrated experience exhibiting exceptional organizational, assessment, teamwork, and critical thinking skills.

Demonstrated ability to motivate and work with people with diverse backgrounds.

Ability to navigate resources and work independently serving case management clients.

Experience in the HIV/AIDS field preferred.

Bilingual in English and Spanish is preferred.

Understanding of and the ability to apply motivational interviewing, solution-focused, and strengths-based client-focused techniques preferred.

Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting
• Act 33
• Act 34
• Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran