Process Improvement Specialist

• Area of Interest: Business Professionals

• FTE/Hours per pay period: 1.0

• Department: Quality Improvement

• Shift: M-F 8a-4:30pm

• Job ID: 184332

Overview

Join our team as a Quality Partner and help drive meaningful improvements in clinical care. In this role, you will partner directly with physicians, clinical leaders, and frontline staff to evaluate care quality, identify opportunities for improvement, and support real-time strategies that strengthen outcomes, reduce risk, and advance a culture of continuous improvement.

About the Role:

The Quality Partner provides direct operational support to clinical units by translating quality data into actionable strategies, facilitating improvement initiatives, and coaching teams to close performance gaps. This position supports multiple units and service lines, ensuring consistent engagement, sustained momentum, and continued progress toward key quality benchmarks and regulatory expectations.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program .

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Partner with physicians, clinical leaders, and staff to evaluate the quality of clinical care and identify improvement opportunities.

• Facilitate root cause analysis and action planning to resolve quality concerns and prevent recurrence of system issues.

• Monitor, measure, and analyze quality indicators and other data to identify clinical risk management opportunities.

• Translate data into practical, unit-level improvement strategies that support timely action and accountability.

• Coach and support frontline teams in closing performance gaps and sustaining quality improvements.

• Initiate and facilitate changes that reduce institutional risk, support regulatory compliance, and improve patient care outcomes.

• Support multiple units or service lines to ensure consistent quality engagement and progress toward organizational goals.

Qualifications

Education: BSN or graduation from an accredited Nursing program with a Bachelors degree in a related field. Master's degree in related field preferred.

Experience: 5 years work experience as an RN.

License/Certification(s): RN license in Iowa. Certification in Heatlhcare Quality or Healthcare Risk Management preferred.