Pharmacy Technician

Job Summary: As a Pharmacy Technician at our progressive independent pharmacy, you will do much more than count and label medications. In this role, you serve as the heartbeat of our daily operationsblending high-tech pharmacy solutions with high-touch, personalized patient care. You will work alongside a collaborative clinical team to manage advanced workflows, operate cutting-edge dispensing technology, and support specialized clinical programs like Medication Synchronization (Med Sync), compounding, and point-of-care testing. If you are looking to escape the rigid corporate grind and want the autonomy to innovate, advocate for patients, and practice at the top of your license in a community-focused environment, this role is for you. Work Hours: Store hours are Monday through Friday 9am-6pm, Saturday 9am-1pm, Closed Sunday. Working hours will be assigned based on Part-time or Full-time employment and will float across the open hours of the business to ensure adequate coverage for the demands of the business. Working hours will not solely be during the open business hours as duties will require employees to be on the clock prior to and after store business hours. QualificationsPharmacy Technician Experience: 1 year (Preferred)Customer Service: 1 year (Preferred)Pharmacy Technician Licensure (Required)PTCB Certification (Preferred)Read, write, and speak EnglishRead, write, and speak Spanish (Preferred) Full Job DescriptionUtilize the Point-of-Sale system to complete customer sale transactionsEnsure pricing of products is correctOperate a point-of-sale cash register; reconcile cash drawer/cash register; balance daily receipts to cash register including cash, check, charge cards, and refunds; prepare daily summary of sales.Creates genuine human connections by focusing on service, and keeping patients and caregivers top of mind at all times.Demonstrates compassion and care by proactively identifying and resolving potential problems.Communicates among a number of individuals, including patients, co-workers, insurance companies, and prescribersUnderstands and follows applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles.Complies with Puccis policies and procedures to ensure patient safety, and protect patient privacy and security.Actively seeks opportunities to expand clinical, technical and insurance knowledge.Balances quality and efficiency in all tasks, contributing to both patient outcomes and broader team goals.Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Develops strong relationships with most valuable customers.Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.Performs duties as assigned by Pharmacy Manager, Assistant Pharmacy Manager, Staff Pharmacist, Lead Technician, and Store OwnerUtilizes pharmacy systems to enter patient and drug information, ensuring information is entered correctly,Fills prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.Works with robotic systems to fill prescriptions and utilizes barcode verifications systems to ensure accuracy.Works with robotic systems and manually prepares compliance packaging (bubbles, strips)Compounds medicationsAssists pharmacists in scheduling appointments and maintaining workflow.Reports, immediately, any errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Provides general customer service support over the phone from the public and providers.Processes (corrects and resubmits) manual claims for third party plans in a timely and efficient mannerPerforms other clerical duties, as assigned by the Pharmacy Leadership.Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking, and storing shipment of products.Maintains knowledge of Company asset protection techniques, and files claims for wholesaler errors or damaged goods involving Rx & OTC items.Monitors and records temperatures of refrigerators and freezers for proper drug storage.Assists Pharmacy Team in developing and maintaining positive relationships with the local community.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.Complies with all company policies and proceduresMaintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned. Knowledge ofAbility to work independently and with a group of employeesCompassionate, patient and caring natureExcellent communication and customer service skillsOutstanding organizational skillsReliable with a keen eye for detailPrinciples and procedures of record keeping.Principles and practices of inventory control.Pertinent Federal, State and local laws, codes and regulations. Ability toHave strong interpersonal communicationDemostrate effective written and verbal communicationEstablish and maintain effective working relationships.Sensitivity to and understanding of the diverse, socioeconomic, cultural, linguistic, ethnic backgrounds, and disabilities of customers.Sit, stand or walk for prolonged periods of timeLift up to 30 pounds.Move quickly from one task to another according to the needs of the pharmacy.Handle and work with small instruments and objects.See details at close range to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small partsProvide strong customer service skillsCarry out oral and written instructionsThink critically and apply appropriate judgmentBe detail orientedBe punctual, dependable, and prioritize time management strategiesResolve disputes and handle customer concerns and complaintsMaintain accurate records, files, and logsWork independently in the absence of supervisionOrganize and prioritize tasksSales experienceBasic mathTelephone etiquettePositive attitude The pharmacy is a fast-paced, ever-changing environment, where each interaction has intention, and the team works together for a shared purpose. If this excites you, please join our team of dedicated professionals who demonstrate our core values of integrity, honesty and customer focused in everything they do, every day. We are ready to help you achieve your career goals! Job Types:Full-time, Part-timePay: $20.00 - $30.00 per hourBenefits:401(k) matchingHealth insuranceSchedule:8-hour shiftDay shiftMonday to FridayWeekendsEducation:High school or equivalent (Preferred)Experience:Pharmacy Technician Experience: 1 year (Preferred)Customer Service: 1 year (Preferred)License/Certification:Pharmacy Technician Licensure (Required)PTCB Certification (Preferred)Typical Working Hours:8:45AM-5PM or 10AM-6:30PM Monday-Friday, Saturday 8:45AM-1:30PMCompany's website: Conditions:Waiting period may apply
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