Off Site Linen Worker Northside Hospital Forsyth 11pm-730am rotating weekends

NOVO Health Services Linen Management Position

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Essential Functions

• Ensure the proper transport of clean linen in covered carts to designated areas.
• Collect soiled linen from assigned locations and transport it safely in covered carts to designated processing areas.
• Verify quantities of linen delivered and received.
• Perform linen inventory as required.
• Address and resolve client concerns in a timely manner.
• Communicate effectively with supervisors regarding client issues and linen quality concerns.
• Build and maintain strong customer relationships by providing excellent service and coordinating with internal teams to resolve issues.
• Uphold all quality standards and service expectations.
• Maintain a clean, organized, and safe work environment.
• Follow all established procedures and facility requirements.
• Operate equipment and perform related duties to support department operations, as needed.
• Understand and adhere to all safety policies and procedures.
• Perform basic clerical tasks (e.g., data entry, answering phones, documentation).
• Comply with Joint Commission standards at all times.
• Perform additional duties as assigned.

Job Requirements

• High school diploma or GED required.
• 12 years of experience in healthcare, manufacturing, or a similar environment preferred.
• Strong customer service and relationship management skills.
• Effective interpersonal and communication skills.
• Positive, "can-do" attitude with the ability to lead and support team success.
• Ability to work in a fast-paced environment.
• Ability to stand for extended periods and frequently walk, bend, stoop, twist, and reach.
• Ability to operate laundry equipment, carts, and storage/dispensing systems.
• Ability to sort, stack, and organize linen into carts.
• Ability to lift up to 35 pounds.
• Ability to push or pull carts weighing up to 250 pounds.
• Willingness to work evenings, nights, weekends, and holidays as needed.
• Comfortable giving and receiving constructive feedback.
• Basic computer skills and willingness to learn new systems.

Physical Requirements

• Ability to stand, walk, bend, twist, reach overhead, grasp, push, and pull for the duration of the shift.
• Ability to lift up to 50 pounds or more, as required.
• Ability to move rolling carts of varying sizes, up to approximately 250 pounds.
• Ability to meet all physical demands consistently throughout the entire shift.

Education

• High school diploma or GED required.
• 12 years of relevant industry experience preferred.

What we can offer you as a full-time associate: Competitive pay, Paid Holidays, Paid Time Off Program (PTO), 401(k) w/Employer Match, Flexible Spending Account (FSA), Health Savings Account (HSA), Medical, Dental, and Vision Programs, Basic Life/AD&D Insurance, Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.