Billing Analyst

The Billing Analyst will be responsible for ensuring accurate and timely invoicing to our customers, analyzing billing data, and resolving billing discrepancies. The ideal candidate will have strong problem-solving skills, a deep understanding of billing processes, and a commitment to maintaining excellent customer service.
Key responsibilities:
- Data Analysis: Analyze billing data to ensure accuracy and identify trends, discrepancies, or opportunities for process improvement.
- Reconciliation: Reconcile billing data with financial records, working closely with the accounting team to resolve discrepancies and ensure accurate revenue reporting.
- Customer Support: Assist customers with billing inquiries, disputes, and payment arrangements, providing high-quality customer service.
- System Management: Maintain and update billing systems and software, ensuring data integrity and troubleshooting technical issues as needed.

This is a hybrid role, and the individual will need to be onsite 4 days a week.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

Bachelor's Degree
Minimum 1-2 years of experience in a billing, finance, accounting, analytics role or similar
SAP experience


Nice to Have Skills & Experience

Utility experience


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.