Lead Custodian

Description

Hourly, non-exempt - 7:00 am to 3:30 pm - Mon-Fri $18.44/hour

Summary: The Lead Custodian is responsible for overseeing and participating in the custodial maintenance and cleaning operations of the facility. Provides guidance and work direction to other custodial staff while ensuring that high standards of cleanliness, sanitation, safety, and security are maintained throughout the building and grounds.

Essential duties and responsibilities

Leadership:
o Leads, monitors, and assists training other custodial staff on proper cleaning techniques, equipment usage, safety procedures, and facility protocols.
o Monitors daily work schedules and assignments for the custodial team to ensure all tasks are completed efficiently.
o Inspect the work of assigned staff to ensure quality standards and proper procedures are followed.
o Serves as a liaison between custodial staff and Project Manager, reporting work progress, incidents, and employee performance.
o Communicates, responds to COR in the absence of Project Manager.

Cleaning and maintenance:
o Performs assigned standard custodial duties, such as sweeping, mopping floors, vacuuming, and dust mopping hallways; sanitizing and cleaning restrooms and offices; and collecting and disposing of trash.
o Ability to operate power cleaning equipment, including ride-on floor machine T7, I-Mop, wet vacuums and carpet cleaners.
o Performs minor maintenance duties as needed, such as filling up chemical dispensers and restocking paper products should there be the need.

Inventory and equipment management:
o Supports Project Manager with supplies inventory needs.
o Receives monthly supplies order and puts them away.
o Ensure all equipment is in good working condition and reports any repair needs to the Project Manager.
o Receives and manages weekly scheduled delivery of clean, fresh head mops and organizes soiled ones to be picked up.

Safety and security:
o Ensure that all custodians adhere to safety guidelines and proper chemical handling procedures.
o Responds to or assigns staff to emergency cleaning requests.

Event setup (upon customer's request):
o Assist with the setups and the removal of chairs/tables for special events, meetings, and activities.


Expectations:

Flexibility: This is a non-exempt leadership role position. When the Account Manager or the Supervisor is unavailable, the Lead Custodian must step in to maintain a smooth operation, to respond to COR, and to handle critical tasks.
Customer Service: Responds promptly to customer needs; meets commitments.
Interpersonal Skills: Maintains professionalism; open to others' ideas.
Oral Communication: Effective in receiving and conveying information.
Teamwork: Contributes to building a positive team spirit.
Ethics: Works with integrity; upholds organizational values.
Quality: Seeks ways to improve and promote quality; monitors own work.
Safety and Security: Observes safety procedures; reports on potentially unsafe conditions.
Dependability: Follows instructions, completes tasks timely.
Reliability: Fulfills responsibilities, meets deadlines, demonstrates accountability.
Punctuality and attendance: Consistently shows up for work on time. If an absence or delay is unavoidable, communicate proactively and in advance.

Qualifications
High school diploma or equivalent.
Proven experience in custodial or janitorial work, including supervisory or lead custodian experience.
Knowledge of Personal Protective Equipment (PPE); understands its purpose.
Thorough knowledge of modern cleaning methods, supplies, and equipment.

Physical demands and work environment
Ability to stand, walk, and perform physical labor for extended periods.
Ability to lift, carry, push, and pull moderately heavy objects (e.g., up to 50 pounds).
Manual dexterity to operate a variety of custodial equipment.