Technical Support Specialist

Location: Northborough, Southborough, Massachusetts Technical Support Specialist Job ID: 5382517 Application Deadline: Posted until filled Re-Posted: Oct 15, 2025 4:00 AM (UTC) Starting Date: Immediately Job Description Job Posting: Technology Support Specialist Department: Technology Position: Technology Support Specialist Status: Exempt Reports to: Director of Information Technology Overview: The Public Schools of Northborough-Southborough seeks a Technology Support Specialist to assist in providing essential technology services and support. In this role, you will work closely with the Technology Systems Administrator, performing desktop maintenance, troubleshooting network issues, and promoting technology use among school staff to enhance learning experiences. This position requires a proactive and tech‑savvy individual with strong interpersonal skills to support staff in incorporating technology into educational settings. Preferred Qualifications Associate’s Degree Relevant experience in a similar role Strong problem‑solving and critical thinking skills Effective time management and communication skills Proficiency in using and supporting technology Responsibilities Provide technical support across school buildings Maintain and organize equipment and software Troubleshoot and repair equipment as needed Assist staff with network and technology‑related issues Oversee local area network maintenance Track and manage hardware and software inventory Conduct periodic maintenance and arrange repairsManage technology supplies Attend necessary technology meetings and training sessions Install and familiarise with educational software Support innovative technologies within the district Address and escal… Other duties as assigned by the Director of Information Technology Work Environment & Physical Requirements Work primarily in a school environment during school hours, with occasional after‑school commitments Frequent walking, standing, and sitting; regular bending, crouching, and occasional lifting (up to 25 pounds) Sufficient mobility to navigate large school buildings and, occasionally, climb ladders Equal Opportunity Employment Statement Northborough‑Southborough Public Schools is an Equal Opportunity Employer, committed to diversity and inclusion. We encourage individuals of all backgrounds to apply and offer reasonable accommodations for applicants with disabilities. For assistance, please contact our Human Resources office. Job Requirements Citizenship, residency or work visa required Date Updated: September 22, 2025 Position Type: Full-Time Salary: $22.97 to $22.97 Per Hour #J-18808-Ljbffr Young World Physical Education