Luxury Fashion & Timepiece Manager - Jared Jewelers - Willow Grove

We have many opportunities available on our other career site pages. Click here to link to our careers page! At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love.

LUXURY FASHION AND TIMEPIECE MANAGER

Title: Luxury Fashion and Timepiece Manager Reports To: General Manager or Assistant General Manager in their absence Basic Function The Luxury Fashion and Timepiece Manager is a supporting management position within Jared Jewelers stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. It will oversee fashion and timepiece sales performance, launch executions, implement product education from Signet, and develop training plans to improve store performance. Minimum Requirements Meet or exceed three of the five performance standards. Sales must be one of the three. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with company or similar experience level with another company. Completion of Minimum Training Requirements training module on Signet Learning Portal and passing the quiz. Responsibilities Serve guests and promote store and personal sales (40% time allocated). Consistently attain sales and performance standards, special event and store promotion results. Promote an environment of total guest satisfaction, putting the guest’s shopping and jewelry needs first. Provide an exceptional guest experience by keeping with the guest’s agenda and providing proper follow‑up using the Clienteling system. Monitor the flow of guests and assist with matching the appropriate team member. Supervise fashion merchandise categories and timepiece brands; train all team members (50% time allocated). Oversee implementation and administration of fashion and timepiece merchandise, sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories. Develop and maintain complete knowledge of all fashion and timepiece merchandise to train all team members on features, benefits, quality, value, warranties, services, and procedures. Act as point of contact with vendor partners and complete all vendor trainings, eLearnings, and incentive submissions. Review weekly reporting and evaluate opportunities; coordinate with management to develop training plans. Collaborate with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling, and updates on team member information. Communicate to the General Manager all pertinent information regarding personnel, merchandising needs, and security concerns. Respond to guest complaints and issues promptly and courteously in partnership with the General Manager. Assist management team with primary responsibilities in their absence. Other Essential Responsibilities Act in a manner that aligns with Signet’s Core Values and respects guests and team members. Maintain consistent, regular scheduled attendance. Strictly adhere to all company policies and procedures, including Loss Prevention, Sales and Credit policies, and maintain security awareness. Perform other duties as assigned. Required Skills and Abilities Lead by example by attaining required daily performance standards and store promotion execution. Positive, enthusiastic, team‑spirited work style, exhibiting Signet’s Core Values at all times. Analytic thinking and reasoning. Ability to train and develop team members and conduct store training meetings. Professional approach and image. Tactful, friendly manner when dealing with people. Organize, follow up and supervise the work of others. Excellent verbal and written communication skills, including phone etiquette. Accept responsibility, make decisions, delegate and follow up as appropriate. Reliable and dependable. Operate all sales‑related equipment. Physical Demands Ability to stand for long periods, reach with hands and arms, move among and between display cases, handle and feel merchandise, sit, stoop, kneel and crouch, lift up to 10 pounds, and see well enough to discern differences in quality of merchandise. Work Schedule As required by the store to include evenings and weekends. Three nights per week or as required by the General Manager. Sunday on an alternating basis or as needed. Store hours during special events and key selling times of the year. Signet Jewelers is an equal opportunity employer committed to promoting diversity at all levels. We particularly encourage women and minorities to apply for management opportunities and use the online registry system to express interest. Registration does not guarantee a promotion but is necessary for consideration. For internal candidates: complete your Professional Profile in Workday, enter job history, education, skills, projects, military service and tenure. To add military service and tenure, select “Personal” and click “Edit.” #J-18808-Ljbffr Signet Jewelers