Technical Product Manager

Join Our Team as a Technical Product Manager!This is a fixed hybrid role (M/F remote; Tues-Thurs onsite) at HQ in Maple Plain, MN.The Technical Product Manager will support the ownership of a key operational domain within the Proto Labs Network, contributing to the evolution of our software development that supports our finance and procurement capabilities.This role will work closely with senior product managers, engineering, and business stakeholders to execute against the product strategy and roadmap for your domain. Success depends on the ability to shape the problem, own the outcome, pressure test requests before they land, report on outcomes (solutions must move the needle), have enough technical depth to challenge solutions, and sets direction within their mandate. This role will assist in managing order allocation workflows, maintaining visibility into partner capabilities and performance, and improving the experience for both manufacturing partners and internal users.We maintain a high-ownership, outcome-oriented product culture. Teams are empowered to understand problems deeply, make informed trade-offs, and ship iteratively. In this role, you will grow your product skills through hands-on experience, mentorship, and direct impact on how physical products are made globally.What You'll DoExperience supporting EDI (Electronic Data Interchange) systems (CLEO, SPS Commerce) to establish B2B connectivity with our customers and vendorsExperience integrating EDI and non-EDI standards with customized mapping requirementsDefine, track, and communicate product success metrics, including adoption, customer experience, quality, operational performance, on-time delivery, and business impact; use insights to drive continuous improvementOwn and maintain the product roadmap for the assigned ecosystem area, balancing new capability development against friction-reduction and quality-of-experience workTranslate business and customer needs into clear requirements, user stories, and acceptance criteria for the engineering teamPrioritize the backlog using a consistent framework, balancing engineering capacity, customer/business impact, and cross-functional inputDrive execution with engineering and design teams through release planning, scope management, risk mitigation, dependency coordination, and successful product launchesDeeply understand partner segments (capabilities, performance, preferences), customer needs (lead time, quality, cost), and end-to-end workflows from quote to deliveryDiscover, measure, iterate - run problem validation, experiments, and prototypes. Write clear PRDsPartner with the business on partner lifecycle (onboarding, performance, engagement) and network-wide tradeoffs across speed, quality, cost, and utilizationPartner with engineering leadership to balance feature delivery with investments in reliability, scalability, maintainability, platform quality, and sustainable development practicesWhat It TakesA degree in Business, Computer Science, or a related field, or equivalent practical experience4+ years of product management (or closely related) experience3+ years of experience supporting EDI systems and/or processesDemonstrated ownership of a product, feature set or domain from discovery through launch and adoptionExperience working day-to-day with software engineers and designers in an Agile environment, with a predictable shipping cadenceYou Might Be a Great Fit IfProduct & Analytical SkillsComfortable working with funnels, experiments and cost/benefit framing to support decisionsAbility to define clear success metrics and measure product performance against business outcomes and KPIsUser-centric mindset with the ability to balance customer, business and operational considerationsStrong analytical, problem-solving, and communication skillsCuriosity and willingness to learn quickly in a fast-paced environmentCollaboration & CommunicationStrong written and verbal communication skills with technical and non-technical stakeholdersAble to create clarity in complex domains and build alignment without direct authorityPragmatic, decisive and impact-oriented: you focus on outcomes over outputsPreferred Qualifications:Experience with Microsoft AX and Dynamic 365 or similar ERP ecosystemsExperience supporting enterprise applications in digital manufacturing, B2B marketplaces, supply chain, and e-commerce domainsFamiliarity with Enterprise Resource Planning (ERP) / Manufacturing Execution System (MES) concepts, order orchestration, allocation/routing engines and API-first systemsExperience with EDI integrations, including transaction mapping, error handling, and coordination across ERP and external partner systemsExperience with analytics and discovery tools (e.g. Looker/Domo/Tableau, SQL, Miro)Exposure to complex operational environments where technology, people and process all need to work togetherWhat's In It For You!We offer a competitive salary and total rewards packageWe offer amazing benefits including but not limited to:Health Insurance: Traditional OR High Deductible planFlexible Spending AccountsHealth Savings Account (including employer contributions)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid caregiver leaveYou will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours401k with company match and immediate vestEmployee Stock Purchase Program at a discounted rateMatching grants through Protolabs foundationAnd More!$107,400 - $161,000 a year Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications.Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.Proto Labs, Inc. is an Equal Opportunity EmployerPhysical Demands:While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.Work Environment:Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.