Global Customer Success & Sales Support Specialist

Some ownership of individual customer and subject to revenue goals associated with those customers. Assist the sales and operations teams in support of global customer base. Works to ensure that repair and sale orders are completed within company standards to ensure exceptional customer experience by performing essential duties. Essential Duties and Responsibilities: Work with sales team to build and maintain customer relationships. Assist sales team with customer inquiries, data research, proposal development, and sales quotes via phone and email. Enter repair and sales order data into the company database. Organize and file customer work orders, sales orders and invoices. Enters airway bills and customer and/or vendor quotes into database and/or tracks customer shipments. Research and update part pricing database through vendor quotes. Other duties that may be assigned. Requirements Education / Experience Requirements: High school diploma or GED required; minimum 2 years' equivalent office work experience. Experience in managing customer accounts and working knowledge of customer support and exceptional service. Other Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Language Skills : Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands and Work Environment : The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, and crawl; and lift up to 10 pounds Is regularly required to sit and use hands to finger, handle, or feel. Is frequently required to talk or listen Works in moderate noise levels Pay Range Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $22.00 - $29.00 / hour Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. undefined Who We Are Our Brands Contact Us Employer Privacy Policy This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. EEO is the Law ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr Soundair Aviation Services