Field Service Technician

A Best-in-Class Place to Build Your Career
At Onex we believe great companies are built by great people. We provide a safe, respectful workplace where employees are valued, expectations are clear, hard work is recognized, and people have opportunities to learn, grow, and build a long-term career.

As a Combustion Field Service Technician, you will be maintaining, troubleshooting, and repairing industrial combustion systems, ensuring safe and efficient operation. The ideal candidate has a strong technical background in combustion equipment, exceptional problem-solving skills, and a commitment to safety and customer satisfaction. The combustion service technicians are generally part of a team of other skilled workers; however, their duties are often performed with minimal supervision so the candidate must be comfortable working independently in a factory setting. 

Responsibilities:

• Inspect, maintain, and repair industrial combustion systems, including burners, and heat exchangers.

• Troubleshoot and diagnose performance issues using specialized tools, meters, and analyzers.

• Calibrate and adjust combustion equipment to ensure optimal efficiency and compliance with emissions regulations.

• Perform regular preventative maintenance to minimize downtime and extend equipment lifespan.

• Install, test, and commission new combustion systems, ensuring they meet manufacturer specifications and safety standards.

• Document all service work, including diagnostics, repairs, and adjustments, in detailed service reports.

• Communicate effectively with clients to explain technical issues, provide solutions, and recommend system improvements.

• Stay up to date with industry trends, regulations, and technological advancements in combustion and heating systems.

• Adhere strictly to all safety protocols and company policies during service and repair activities.

Qualifications:

• High school diploma or GED; technical training or certification in combustion systems, HVAC, or related fields preferred.

• Minimum of 2-3 years of experience in industrial combustion systems or similar roles.

• Strong understanding of combustion theory, control systems, and fuel types (natural gas, oil, etc.).

• Proficiency in reading and interpreting schematics, blueprints, and technical manuals.

• Ability to operate hand tools, diagnostic instruments, and electronic controls.

• Strong problem-solving skills and attention to detail.

• Excellent communication and customer service skills.

• Valid driver’s license and willingness to travel to client sites as needed.

• OSHA 10 Hour Training

Physical Requirements:

• Requires stamina for physical exertion over long periods of time

• Comfortable working in various environments, including confined spaces, elevated areas, and extreme temperatures.

• Must be able to move or handle equipment and materials generally weighing up to 50 pounds

• Must be able to pass a Pre-Employment Drug screen and subject to random Drug Testing upon hire– Onex is a Drug Free workplace due to the safety sensitive nature of our work

• Wear PPE in field environment

Work Environment

•  Travel 75% of the time

•  Indoors, industrial environment

•  Moving mechanical parts

•  Fumes or airborne particles

•  Exposed to high temperatures

•  Risk of electrical shock and vibration

•  Loud noise levels 

Benefits:

• Profit sharing and referral bonus.

• Comprehensive health, dental, and vision insurance.

• Employee Stock Ownership Plan and 401K savings plan.

• Paid time off and holiday pay.

• Ongoing training and professional development opportunities

Who We Are  

• For 60 years, Onex has been a staple in the Erie community as well as the manufacturing industry. Onex began as a refractory distributor to the local foundries and grew to serve all heat intensive industries.

· Today, Onex designs and services industrial furnaces across the U.S. using American made products wherever possible with its team of 100% employee-owners. 

• Our Vision for the company is  to Revitalize American Manufacturing . 

• Our Mission is  to Make Things Better: empowered employees, happy customers, thriving communities . 

• Our Core Values are:  Be Kind, Work Hard, Be Inspired, Be Creative, and Stay Humble . 

Compensation details: 29-35 Hourly Wage

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