Technical Sales Representative

Company Description

Accumet Engineering, Inc. is a trusted leader in precision material processing and laser machining since 1970, renowned for pioneering techniques such as lapping, polishing, laser drilling, cutting, and welding. Headquartered just north of Boston, Massachusetts, we serve a wide range of industries, including medical, aerospace, defense, RF/microwave, and microelectronics, offering customized solutions with secondary processing and assembly services. Our customers span across the U.S., and we pride ourselves on providing precise, high-quality materials and components tailored to each client's unique needs. We offer end-to-end support, from prototyping through design-for-manufacturability, ensuring optimized supply chain and project success.

Role Description

We are seeking a driven, detail-oriented Technical Sales Representative to join our team. This role is the bridge between our advanced manufacturing capabilities and our customers' most challenging engineering problems. The ideal candidate is a proactive communicator who is as comfortable reading engineering prints as they are building long-term relationships with customers. You should be a hands-on learner with the technical aptitude to interface effectively with engineering and purchasing departments in a fast-paced manufacturing environment.

Primary Responsibilities

• Technical Quoting: Analyze engineering prints and specifications to generate accurate, competitive quotes for custom manufactured parts.
• Business Development: Proactively identify prospective customers, manage lead generation, and expand our footprint within existing accounts.
• Consultative Selling: Deeply understand our laser and fabrication technologies to articulate how Accumet solves specific customer pain points.
• Relationship Management: Maintain consistent follow-up on sent quotes and manage the customer relationship post-delivery to ensure total satisfaction.
• Negotiation: Manage price and term negotiations and finalize sales agreements that align with company goals.
• Cross-Functional Collaboration: Partner with production and engineering teams to ensure customer requirements are met and schedules are maintained.
• Vendor Management: Source and coordinate vendor pricing for specialized raw materials or outside services.
• CRM Excellence: Maintain accurate records and contact lists within Fulcrum (our CRM software) to ensure seamless communication.

Minimum Requirements

• Experience: Proven experience in a sales or quoting/estimating role within a manufacturing or industrial environment.
• Mathematical Proficiency: Strong basic math skills, including the ability to calculate margins, perform unit conversions (metric/standard), and interpret geometric dimensions.
• Technical Literacy: Ability to read and interpret 2D and 3D engineering drawings.
• Communication: Exceptional verbal and written communication skills with a professional demeanor in person, on the phone, and via email.
• Organization: Strong time-management skills with the ability to manage multiple quotes and deadlines simultaneously.
• Attitude: A "customer-first" mentality and a self-motivated drive to succeed.

Physical Demands & Work Environment

• Activity: Occasionally required to stand, walk, and lift or move up to 30 pounds.
• Vision: Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus for detailed print reviews.
• Environment: Periodic exposure to a manufacturing floor environment, which may include fumes, airborne particles, and moderate noise levels.