Catering & Merchandising Assistant

Job Overview

Hurtado Barbecue is seeking an organized, high-energy, and detail-oriented Catering & Merchandising Assistant to join our team. This dynamic role is the best of both worlds: you will help prepare, transport, and serve our famous Texas barbecue for various indoor and outdoor catering events, while also managing the backend packaging, inventory, and fulfillment for our growing E-Commerce channels and retail merchandise line.

If you have a passion for great food, excellent customer service, and hands-on retail logistics, we want you on our team!

Key Responsibilities

Catering & Food Service Operations (Main Duty)

• Event Prep: Communicate closely with the Catering Director on event needs and help prepare all high-quality barbecue products for execution in a clean, healthy kitchen environment.
• Logistics & Setup: Safely transport food and equipment to and from various indoor and outdoor venues.
• Presentation: Decorate and set up food-serving areas at venues to ensure a great visual experience for guests.
• Service: Serve food and drinks at events, demonstrating thorough knowledge of all our ingredients and menu items.
• Customer Service: Provide outstanding, professional, and friendly customer service, attending to any customer needs or complaints with a positive attitude.
• Clean-Up: Maintain, break down, and clean food-serving areas after the events conclude.
• Multi-Locational: Must have the ability to be flexible and travel to the location the event or catering is coming out of. (Mansfield, Dallas, Fort Worth, and Arlington)

E-Commerce Fulfillment & Retail Merchandising

• Order Fulfillment: Carefully package, box, and label online orders placed through our e-commerce channels.
• Merchandise Management: Assist in prepping, sorting, displaying, and inventory-tracking Hurtado Barbecue retail merchandise (shirts, hats, sauces, rubs, etc.).
• Quality & Accuracy: Ensure all online shipments and retail orders are packed securely, look professional, and accurately match the customer's invoice.
• Inventory & Supplies: Keep shipping, merchandise, and catering supplies well-organized, stocked, and ready for use.

Job Requirements

• Excellent food preparation skills (catering or kitchen experience is a plus!).
• A certificate in culinary arts is a plus, but not required.
• Great eye for detail and food/merchandise presentation skills.
• Strong communication, multitasking, and organizational skills.
• Ability to meet strict deadlines in a fast-paced environment.
• A friendly, positive attitude and a commitment to excellent customer service.
• Valid driver's license and a clean driving record (for transporting catering orders).

At Hurtado Barbecue, we understand that our success depends on the dedication and passion of our team members. We are committed to providing opportunities for growth and development within our organization. We believe in promoting from within whenever possible, as we value the knowledge, skills, and dedication of our employees.
We foster a culture of continuous improvement and encourage our staff to pursue their goals and aspirations. Whether you're starting out in an entry-level position or have years of experience in the industry, we provide training and support to help you excel in your role.
Our team members are at the heart of everything we do, and we prioritize providing excellent guest service. We believe in going above and beyond to create memorable dining experiences for our guests. We value genuine hospitality and strive to exceed expectations in every interaction.
If you share our passion for craft barbecue, excellent service, and a commitment to growth and teamwork, we would love to have you join our team at Hurtado Barbecue. Together, we can continue to provide the best barbecue experiences and uphold our mission of excellence in all that we do.