Experienced Plumber

Job Description

Job Description

Job Overview

Do you enjoy troubleshooting? Are you looking for ways to elevate your skills and knowledge as a Plumber? Do you like interacting with homeowners and helping to resolve plumbing issues?

If so, you’re in luck! Mr. Rooter Plumbing of Rock Hill is looking for Full Time - Service Technicians! Our Plumbers typically work Monday - Friday with most Saturdays off. No Sunday's.

Pay and Benefits

$25.00-$87.50 per hour (Monday - Friday with most Saturdays off. No Sunday's), depending on your level of experience and involvement in day-to-day operations. Our service professionals are paid a base hourly fee PLUS incentives based on performance, additional work performed, and overall job profitability.

Competitive benefits package!

Here’s What We Provide For You

• Branded Company Vehicle – You’ll be responsible for taking care of it while using it to serve our customers.
• Mr. Rooter Plumbing Uniform – We make it easy for you to look professional.
• iPad and Software Applications – We provide state-of-the-art digital tools for a smooth process for customer visits.
• Training Program – As part of the Mr. Rooter Plumbing franchise, we offer in-depth training to advance your skills.
• Fuel Card – We pay for the gas, not you.
• Paid Time Off

Why You Should Join Our Team as a Service Technician.

We Invest in You – We offer robust training for our service professionals and provide you with resources to grow your skills and to operate under the brand that portrays the quality your skills reflect. As an independently owned and operated location, we take our work environment very seriously. Which is why we hold weekly meetings as a team for training and development.

We Help You Achieve Your Goals – We’ll show you how you can control your income growth and reach your financial goals as a Licensed plumber.

We Share Our Success with You – We’ve figured out the formula and will show you how to deliver an exceptional customer experience.

Here are Your Responsibilities as a Licensed Plumber for Mr. Rooter Plumbing

As a Licensed plumber, you are a key member of our team. Our customers look to your expertise to help solve their issues and build confidence that their homes and businesses will be safe and that we are taking every measure to resolve plumbing

challenges.

Here are the primary responsibilities for this position:

• You will help customers with various plumbing needs, from installations to repairs. This could range from installing basic fixtures to replacing a home's or business main line. Note: Complex troubleshooting is often involved so experience as a licensed plumber is a must!
• You ensure the safety of both yourself and the people you serve, leaving the worksites safer than when you first walked in. You'll identify and present opportunities and solutions to the customer to ensure the safety of their family and property.

Here’s How We Measure Success

• High Quality of Work – The work needs to be done correctly, the first time. You’ll know the job was done right by paying attention to detail, inspecting and properly diagnosing plumbing concerns, and delivering high-quality workmanship.
• Top-Notch Customer Satisfaction – You will be responsible for ensuring a high level of customer satisfaction by delivering an amazing customer experience. Earn the trust of the customer by showing confidence as our licensed plumber and providing customized recommendations and job oversight.
• Efficiency – To succeed in this role, you must do the job well and promptly. You must meet the needs of our customers so we can run a healthy business that takes care of our team. Additionally, as a licensed plumber, you must help us in nurturing a positive and friendly work environment, by providing coaching as needed and by championing our growth strategies.

How to Know If You Are a Good Fit

As a Mr. Mr. Rooter Plumber,

• You focus on the positive and enjoy being around upbeat people.
• You keep your promises to the customer and the team.
• You must be detail-oriented, both in your work and when communicating with the customers.
• You are professional by nature, and it shows up in everything you do.
• You are comfortable with using technology, especially a tablet while in the field.
• You enjoy meeting new people and building new relationships.
• You welcome feedback and are always looking to sharpen your skills.
• You are willing to champion our branded dress code, conduct business according to our high customer service standards, and adopt the Mr. Rooter way of operations.
• Ensure that the Mr. Rooter location meets all plumbing regulatory requirements.
• Provide project management oversight as required by state and county require.
• Ensure Safety Standards are met by implementing and enforcing safety protocols.
• Provide an element of quality control by routinely inspecting the work of plumber and supporting staff to ensure it meets regulatory standards.

Job Requirements

The following are the minimum requirements for the Licensed Plumber position.

• Minimum 2+ years of prior professional-level Plumbing experience.
• Valid driver’s license and clean driving record.
• Knowledge: In-depth knowledge of local plumbing codes and regulations as well as national and company pluming standards.
• Communication: Excellent communication and interpersonal skills, with the ability to interact with owners, customers, regulatory authorities, and direct reports with respect and dignity.
• Maintain Tools and Inventory.

If you are ready to take the next step in your career as a Mr. Rooter Plumber, and want to join a team where you are valued and can excel, APPLY TODAY!

Pay: $25.00 - $87.50 per hour

Expected hours: 40.0 – 50.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person