Account Specialist

Beauty Account Coordinator - Clinique

Burlington, MA, United States

Full time Schedule

$51,59

0

-$85,91

0Annually

*

* based on job, location, and sche

dule

Job Descr

iptionBe part of an amazing

storyMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to

work.Job Ov

erviewThe Beauty Account Coordinator serves as the advocate for driving sales, functioning as the category/brand expert in Cosmetics for assigned stores/brands. Their focus is on elevating the store experience through extensive product knowledge and training, delivering best-in-class customer service, and collaborating with and influencing store partners. They direct consistent store execution by serving as knowledgeable and strategic business partners, identifying opportunities. Additionally, the Account Coordinator strategizes and leads the execution of Beauty events to drive sales and cultivate an environment of continuous learning for all Beauty Colleagues on the floor. In leading the elevation of service, the Account Coordinator empowers all Beauty associates to become beauty experts and supports multi-brand selling across the floor. Other duties may also be ass

igned.What You W

• ill DoAnalyze business results (store, category, brand, product, etc.) to identify and highlight sales-driving opportunities in order to achieve
• goals.Communicate clear, concise priorities, strategies, and direction to Division and store teams using written, in-person, and virtual communication methods as needed, tailored to the appropriate aud
• ience.Collaborate with Regional Merchandise Execution, Beauty Field Directors, and Store partners to actively support growth in s
• tores.Lead and participate in event execution, covering corporate, promotional, vendor launch events, and virtual events. Take the lead on local event strategy, planning, and execution. Collaborate with store and division partners for both in-store and virtual events, and conduct post-event ana
• lysis.Prepare for, participate in, and follow up on store visits and pre-season planning meetings. Partner with stores and plan for both in-person and/or virtual visits to support store g
• rowth.Develop collaborative relationships with vendors and effectively communicate priorities and
• needs.Direct, observe, and assess consistent execution based on national guidelines and standards (i.e., planograms, fixture placement, visual/collateral). Collaborate with corporate and store partners to ensure local, store, and vendor execution aligns with national guidelines and standards. Identify areas of opportunity and own solutions for corrective a
• ction.Visit competitors, observe and evaluate competitive opportunities, and communicate findings to central and regional
• teams.Be a change agent; encourage self and others to challenge the status quo with forward-thinking strat
• egies.Demonstrate and drive excellent service and selling by reinforcing a customer-centric culture among Beauty Adv
• isors.Work closely with Beauty Managers of Sales & Customer Service and Counter Managers to set coaching priorities for the depar
• tment.Focus leaders on customer acquisition through clientelling using MyClient to enhance client relationships and lo
• yalty.Support leaders in training store colleagues, reinforce and monitor colleague engagement, and ensure completion of education requirements and lear
• nings.Support vendor partnerships and align with corporate teams to ensure all product training is relevant and aimed at educating store teams on improving selling techn
• iques.Recognize store team performance during visits. Reinforce and support department objectives by connecting brand success with the overall growth of the Beauty depar
• tment.Support the onboarding of new Beauty Leaders and Beauty Adv
• isors.Support Store Leadership in hiring and recruiting Beauty team members at the assigned
• brand.Maintain regular and dependable attendance and punctu
• ality.Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and commun
• ities.In addition to the essential duties mentioned above, other duties may be ass

igned.Skills You Wil

l NeedSales Anal ysis: Proficient in analyzing business results at various levels (store, category, brand, product) to identify and highlight sales-driving opportunities for goal achiev

ement.Effective Communica tion: Strong communication skills to convey clear and concise priorities, strategies, and direction to Division and store teams. Ability to utilize written, in-person, and virtual communication methods as needed, tailoring messages to the appropriate aud

ience.Collaboration and Relationship Buil ding: Excellent collaboration skills to work effectively with Regional Merchandise Execution, Beauty Field Directors, and Store partners to actively support growth in stores. Capability to develop collaborative relationships with vendors, effectively communicating priorities and

needs.Event Planning and Execu tion: Demonstrated ability to lead and participate in event execution, covering corporate, promotional, vendor launch events, and virtual events. Strong organizational skills to lead local event strategy, planning, and execution, and conduct thorough post-event ana

lysis.Leadership and Coac hing: Leadership skills to empower Beauty associates, encourage continuous learning, and drive multi-brand selling across the floor. Ability to work closely with Beauty Managers of Sales & Customer Service and Counter Managers to set coaching priorities, support leaders in training store colleagues, and recognize and reinforce store team perfor

mance.Who Y

• ou AreCandidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of management experience in a retail store, preferably in b
• eauty.Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure ma
• nuals.Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar g
• raphs.This position requires heavy lifting, constant moving, standing, and reaching with arms and
• hands.Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing la
• dders.May involve reaching above eye
• level.Requires close vision, color vision, depth perception, and focus adjus
• tment.Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure ma
• nuals.Travel require

d: 50%What We Can Off

er YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportun

ities.Some additional benefits we offer in

• clude:Merchandise dis
• countsPerformance-based ince
• ntivesAnnual merit
• reviewEmployee Assistance Program with mental health counseling and legal/financial
• adviceTuition reimbur

sementAccess the full menu of benefits offe ring s

here.Ab

out UsThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s

lives.Join us and help write the next chapter in our story - apply t

oday!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work envir

onment.

BEAUTY00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment . Click here to see details

on benefi

ts.

• Apply NowJob InfoJob Id
• entification88769J
• ob CategoryStoresPosting Date06/
• 10/2026, 08:27 AMLocations 1300 Middlesex Tpke, Burlingt
• on, MA, 01803, USRecruiting Typ
• eORA_PROFESSIONALL
• ocation CountryUSLocati
• on CityBurlingto
• nLocation StateMALocation
• Postal Code01803Bu

siness UnitMacy's