Community Manager

Southern Management Companies, LLC

WHAT WE ARE LOOKING FOR:

The Community Manager is responsible for planning, directing and overseeing the operations and fiscal health of the community. They are generally responsible for managing and handling communications in both directions. Community Managers are involved in various activities such as communications, social media, events, and customer service.

WHAT WE EXPECT FROM YOU:

Provide customer service and ensure customer satisfaction for residents and commercial tenants of assigned community and provide assistance to the consolidated communities
Assist with maintaining occupancy goals for the consolidated communities
Conduct routine property, building and turnover inspections to maintain a quality product
Coordinate and make recommendations for operating budget and assist in budget preparation
Manage lease enforcement and counsel residents
Serve as primary contact for: residents, commercial tenants, on-site staff and contractors for the assigned building
Update monthly community status reports
Assist Property Manager with managing the P.O. process to SMC standards
Complete annual and bi-annual appraisals of on-site staff
Monitor payroll
Manage rental increase process
Responsible for on-site rent collections and write-offs
Review monthly suit listing; analyze and implement course of action with regards to late paying and chronic late paying renters
Inform Property Manager on status of all delinquent residents with recommendations for the termination of delinquent residents
Implement successful community events
Promote, encourage, and assists with on-going training and development of team
Marketing and selling of the community
Participate in community events; both internal and external
Compliance with all local, state, and federal laws and regulations
Support preventive and on-going maintenance and contract management plans
Effective relationship with corporation
Effective and positive relationship with residents and commercial tenants
Positive role model
Support corporations' business decisions and events
Seek and participates in on-going training/education
Support Property Manager's decisions, goals and initiatives
Assist, or in Property Manager's absence, respond and act in emergency situations, as needed
Assist or as assigned, schedules, conducts, and document regular team meetings
Stay abreast of industry trends
Contribute to team/company engagement efforts
Proficient with MS office
Perform other duties as assigned by Manager and/or Supervisor

JOB KNOWLEDGE & SKILLS:

Leadership and management skills
Strong interpersonal skills
Effective written and verbal communication skills
Financial management knowledge and economic awareness
Creative thinking
Ability to be flexible when needed
Effective problem solving skills
Ability to manage multiple tasks at one time
Ability to remain positive at all times
Proficiency in all Yardi applications, minimum Microsoft Office '97, and ability to use Windows
Ability to respond and act in an emergency situation, following corporate/community emergency plans/procedures

College degree, Southern Difference Institute (SDI), or equivalent experience
Customer service or sales/marketing experience, supervisory experience, and/or (2) years property management experience

Apply

Vacancy posted 4 days ago

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