Contracts Analyst- Employee Benefits Team (HYBRID OR REMOTE)

About The Role At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859. The Contracts Analyst will support the issuance of both filed and non-filed Equitable group insurance forms. The team member will be responsible for document generation for both New Business and Amendment processes through editing and proofreading of documents produced via automation. The Contracts analyst will also support the issuance of manual forms through exception processing. If you are eager to learn, adaptable, successful managing new tools, and passionate about problem solving – we want to talk to you! What You’ll Be Doing Support the Employee Benefits Contracts team with processing and issuance of certifications. Support and grow relationships with your internal customers (Account Management, Distribution, Customer Service, Client Onboarding, Underwriting). Partner with internal stakeholders (Underwriting, Billing, Commissions, EDI, Contracts, Account Management, Customer Service, Client Onboarding, IT) to ensure downstream changes are completed timely and accurately for all assigned work. Maintain acceptable production turnaround times, balancing workload and prioritization of requests. Provide timely responses to inquiries in our Contracts team mailbox as needed. Provide and quickly gain insight on many end-to-end business functions within Employee Benefits. Our team engages with most operational areas within Equitable Employee Benefits. Utilize multiple Equitable home‑grown systems in your day‑to‑day. Your ability to quickly learn new systems and adapt to changes (we’re constantly evolving) is critical to your success. Utilize Microsoft Excel often, mid-level to advanced skills will come in handy. You will be asked to investigate data discrepancies occasionally, expect some detective work. Partner with Quality lead and Manager for performance and development discussions. Hybrid or Remote This position offers a flexible work schedule: it may be fully remote/hybrid. If you are located near one of our offices (e.g., Charlotte, NC; New York, NY; Syracuse, NY), a hybrid schedule with 2–3 days on‑site per week is expected to foster collaboration and connection. Compensation & Benefits The base salary range for this position is $55,000 - $60,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short‑term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. Equitable Pay and Benefits: Equitable Total Rewards Program What You Will Bring Bachelor’s Degree or 5+ years of equivalent work experience. 2 years Employee Benefits experience with an underwriting, operations or product development background. Mid-level to advanced knowledge of Microsoft Office, Adobe, Salesforce (preferred). Strong interpersonal skills. Team player. Excellent written/verbal communication skills and the ability to communicate with technical and non-technical personnel. Possess a high level of productivity, reliability, responsibility and accuracy/thoroughness. Eagerness to learn new skills and tools, willingness to adapt to change. Ability to prioritize work and manage multiple priorities. Skills Document Management: Knowledge of document management; ability to categorize, integrate, update, document and distribute business information in a secure, effective way. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities: Knowledge of effective self‑management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws. NOTE: Equitable participates in the E-Verify program. If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at View phone number on click.appcast.io or email us at View email address on click.appcast.io. Primary Location: UNITED STATES-Remote Other Locations: UNITED STATES-NY-New York, UNITED STATES-NC-Charlotte, UNITED STATES-NY-Syracuse Organization: Equitable Schedule: Full-time #J-18808-Ljbffr Equitable